Summary
Overview
Work History
Education
Skills
Reference
Additional details
Timeline
RegisteredNurse

Beryl Houareau

Rowville,VIC

Summary

Dedicated Personal Support Worker from Mckenzie Aged Care Group, adept in providing exceptional emotional support and dementia care. Excelled in maintaining client dignity, enhancing independence, and achieving significant improvements in patients' well-being. Skilled in compassionate communication and clinical documentation, showcasing a strong commitment to patient care and privacy.

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in Aged Care Homes and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

13
13
years of professional experience

Work History

Home Community Care

Private Care
09.2021 - 08.2023
  • Assisted clients with daily living activities, promoting independence and overall wellbeing.
  • Provided compassionate companionship to clients, fostering a strong sense of community and belonging.
  • Implemented fall-prevention strategies within clients'' homes to reduce risk of injury due to slips or trips.
  • Monitored client health and reported changes or concerns to appropriate healthcare professionals in a timely manner.
  • Developed tailored care plans for clients, ensuring their physical, emotional, and social needs were met.
  • Organized transportation services for clients when necessary, coordinating medical appointments or facilitating attendance at local events.
  • Managed medication administration for clients, ensuring accurate dosages and adherence to prescribed schedules.
  • Conducted regular safety checks within clients'' homes, identifying potential hazards and implementing prevention measures.
  • Provided emotional support and companionship during times of hardship or grief; ensuring clients felt valued and cared for.
  • Supported families in understanding the unique challenges faced by aging loved ones, offering guidance on available resources and services.
  • Coordinated meal planning and preparation for clients based on individual dietary requirements and preferences.
  • Implemented effective time management strategies to balance caseloads while maintaining a high level of care for each client.
  • Maintained detailed records of client progress, documenting achievements and areas for improvement.
  • Enhanced client satisfaction by providing personalized care and support to elderly individuals.
  • Collaborated with interdisciplinary teams to develop comprehensive care strategies for each individual client.
  • Facilitated social activities for clients, encouraging engagement and participation in community events.
  • Assisted in the development of exercise programs designed specifically for elderly clientele; improving mobility and strength.
  • Completed ongoing professional development opportunities to stay current on industry trends and best practices in aged care services.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted patients with self-administered medications.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assessed risk factors of patients and made referrals for further services.
  • Conducted in-home visits to provide supportive services.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Collaborated with healthcare providers to drive continuity of care.
  • Completed psychosocial evaluations and needs assessments.
  • Managed caseload to satisfy multiple patients with diverse needs.
  • Provided patient and family education on available resources and self-care strategies.
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
  • Coordinated individualized discharge plans to manage safe transition back into community and home environments.
  • Facilitated family meetings to discuss patient care plans.
  • Developed individual treatment plans and provided counseling to patients.
  • Participated in clinical supervision to maintain professional development.
  • Assisted patients in accessing housing, financial assistance and other community resources.
  • Developed partnerships with community organizations to expand services and referrals.
  • Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
  • Coordinated patient discharge planning and follow-up care.
  • Preserved and prepared reports and treatment records.
  • Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
  • Facilitated support groups for patients and families dealing with chronic illnesses.

Personal-support-worker PCA

Mckenzie Aged Care Group
03.2010 - 09.2020
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.

Education

Certificate I - Dementia Care

Dementia Australia
Melbourne, VIC

Certificate III - First Aid

Certificate
Cranbourne, VIC

Certificate III - Continence Aid

Australian Continence Care
Melbourne, VIC
2018

Diploma - Counselling

Australian College of Applied Psychology
Sydney, NSW
2015

Certificate III - Aged Care

TBM Training College
Cranbourne, VIC
2010

Certificate III - Home Community Care

TBM Training College
Cranbourne, VIC
2010

Skills

  • Mobility Assistance
  • Dementia Care
  • Personal Hygiene Assistance
  • Emotional Support
  • Patient Care
  • Social support
  • Privacy and confidentiality
  • Palliative Care
  • Cultural Sensitivity
  • Compassionate Care
  • Nutrition Support
  • Recreational Activities
  • Client Relationship Management
  • Clinical Documentation
  • Disability Support
  • Elderly Care
  • First aid and safety
  • Multitasking and Organization
  • ADL Assistance
  • Time Management
  • Respectful and Compassionate
  • Verbal and written communication skills
  • Daily living assistance
  • Strong Ethics
  • Problem-Solving
  • Behavioral Management
  • End of life care
  • Documentation
  • Hoyer Lifting Equipment
  • Flexible schedule and availability
  • Incident Reporting
  • Special Needs Care
  • Flexible Schedule
  • Compassionate communication
  • Behavior redirection
  • COVID-19 Safety Policies
  • Basic Housekeeping
  • Care Plan Management
  • Patient Management
  • Dependable and Responsible
  • Client documentation
  • Direct Patient Care
  • Supportive Companionship
  • Records Maintenance
  • Relationship Building
  • Medication and Appointment Reminders
  • Nutrition knowledge
  • Patient Assessments
  • Care plan assessment
  • Progress Documentation
  • Patient Companionship
  • Complex Problem-Solving
  • Personal Care Worker (PCW)
  • Fast Learner
  • CPR Certification
  • Bedside Care
  • Team Collaboration
  • Attentive to People
  • Clear Communication
  • Decision-Making
  • Problem Identification
  • Supportive Personality
  • Documentation and Recordkeeping
  • Caring Companionship
  • Fluent in English

Reference

- Narrelle Jenetski - 0421419565

- Debbie  - 0401649048

Additional details

• COVID -19 Immunization/ Vacation certificate-2024

• Australian Criminal History Check Certificate - 2024

Timeline

Home Community Care

Private Care
09.2021 - 08.2023

Personal-support-worker PCA

Mckenzie Aged Care Group
03.2010 - 09.2020

Certificate I - Dementia Care

Dementia Australia

Certificate III - First Aid

Certificate

Certificate III - Continence Aid

Australian Continence Care

Diploma - Counselling

Australian College of Applied Psychology

Certificate III - Aged Care

TBM Training College

Certificate III - Home Community Care

TBM Training College
Beryl Houareau