Beryl Kwambai
Herston,QLD
Summary
Results-driven professional with a customer-centric focus, strong motivation, and exceptional teamwork abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level project administrator position ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Social Media Manager and Marketing Specialist
Liberti Entertainers
07.2023 - Current
- Develop and execute social media strategies to enhance brand visibility and engagement for an event management company
- Create engaging content, curate visuals, and write compelling captions for social media platforms
- Plan and schedule social media posts, ensuring consistency and optimal timing
- Monitor and analyze social media performance, adjusting strategies to drive audience growth and engagement
- Launch and manage marketing campaigns, including email marketing and social media advertising
- Collaborate with the sales and marketing team to support lead generation and conversion efforts
- Stay updated on industry trends and competitor activities to identify opportunities for improvement and innovation.
Social Media Manager and Designer
I will build Agency
11.2021 - 07.2023
- Collaborated with clients to develop comprehensive content plans for Facebook, Instagram, and TikTok
- Maintained consistent communication with clients and team members through platforms such as Slack and Wrike
- Utilized Canva to create visually compelling content and strategically implemented campaigns in Klaviyo.
Bar Attender
Woolly Mammoth
07.2022 - 02.2023
- Provided exceptional service as a bar attender at Woolly Mammoth, a prominent establishment in Fortitude Valley
- Ensured efficient operations of the bar, including taking orders, preparing drinks, and handling cash transactions
- Maintained a clean and organized bar area, adhering to hygiene and safety standards
- Interacted with customers in a friendly and professional manner, ensuring a positive and enjoyable experience.
Casual Stock Taker
RGIS Inventory Services
05.2019 - 12.2021
- Contributed to the achievement of company goals by conducting precise and efficient stock takes
- Collaborated seamlessly within a team to execute stock-taking operations for diverse clients
- Exhibited keen attention to detail and adherence to established protocols to ensure accurate inventory assessment.
Door-to-Door Sales - Lead Generation
Ausuntech
03.2021 - 09.2021
- Conducted proactive outreach to numerous potential clients daily, delivering expert advice and effectively qualifying leads
- Cultivated strong customer relationships by providing detailed information about solar products
- Applied persuasive sales techniques, including objection handling and customized pitch adjustments, to maximize sales conversions.
Door-to-Door Team Leader - Lead Generation
Solar Naturally
03.2021 - 09.2021
- Strategically traveled to diverse neighborhoods, successfully selling merchandise door-to-door
- Demonstrated exceptional customer engagement skills, building rapport and delivering comprehensive solar product information
- Maintained meticulous records and documentation, ensuring accurate and up-to-date customer information.
Junior In-home Tutor
Tutor2you
03.2019 - 12.2019
- Delivered personalized tutoring services by traveling to students' homes
- Identified students' needs, developed tailored tutoring plans, and implemented effective teaching strategies
- Provided guidance on study skills, note-taking techniques, and test-taking strategies, resulting in improved academic performance.
- Addressed areas of difficulty with patience and persistence, ensuring thorough understanding before moving on to new topics.
- Assisted students in improving time management skills and study habits, leading to increased productivity during independent study sessions.
- Monitored student performance closely throughout tutoring engagements, adjusting approaches accordingly based on progress and feedback.
Cashier
Roti & Buns Ltd
09.2017 - 11.2018
- Managed petty cash flow, ensuring accuracy and accountability
- Operated tills proficiently, meticulously balancing cash at the close of business
- Proactively engaged walk-by customers, effectively boosting sales
- Delivered excellent customer service, promptly resolving conflicts and fulfilling customer requests.
Retail assistant
Taamali
05.2016 - 07.2016
- Established a loyal clientele through customer satisfaction and excellent customer service
- Pulled and packaged orders for customers
- Recommended and displayed items that match customer needs
- Managed social media for the online boutique.
Intern
CPF Financial Services
03.2015 - 03.2016
- Facilitated seamless flow of training seminars by providing customer service support and being hands-on with the set-up of the training seminars
- Contributed to the marketing and organization of the training seminars organized by CPF financial services
- Handled phone calls for the consultancy and training department
- Analyzed feedback forms submitted by the trainees after seminars and drew up reports to help improve the services of the company.
Administrator
Lumte Ltd
11.2014 - 02.2015
- Managed administrative tasks for Lumte Ltd, including issuing rent invoices and collecting rental payments
- Handled tenant-landlord issues on a case-by-case basis, demonstrating excellent communication and problem-solving skills
- Prepared financial statements for the company, contributing to accurate financial reporting and analysis.
Education
Diploma of Project Management - Project Management
Canterbury Technical Institute
Brisbane, QLD12.2022
Advanced Diploma of Program Management -
Canterbury Technical Institute
Brisbane12.2023
Master of Actuarial Science -
Bond University
12.2018
Bachelor of Actuarial Science -
Jomo Kenyatta University of Agriculture and Technology
12.2014
Skills
- Innovative problem solver
- Outstanding verbal and written communication skills honed through diverse customer service roles
- Quick learner with a proven track record of adapting to dynamic environments
- Personable and adept at building strong interpersonal relationships
- Exemplary work ethic and self-motivation, thriving in autonomous work settings
Certification
- Valid RSA
- Blue Card
Languages
Swahili
Native or Bilingual
Timeline
Social Media Manager and Marketing Specialist
Liberti Entertainers
07.2023 - Current
Bar Attender
Woolly Mammoth
07.2022 - 02.2023
Social Media Manager and Designer
I will build Agency
11.2021 - 07.2023
Door-to-Door Sales - Lead Generation
Ausuntech
03.2021 - 09.2021
Door-to-Door Team Leader - Lead Generation
Solar Naturally
03.2021 - 09.2021
Casual Stock Taker
RGIS Inventory Services
05.2019 - 12.2021
Junior In-home Tutor
Tutor2you
03.2019 - 12.2019
Cashier
Roti & Buns Ltd
09.2017 - 11.2018
Retail assistant
Taamali
05.2016 - 07.2016
Intern
CPF Financial Services
03.2015 - 03.2016
Administrator
Lumte Ltd
11.2014 - 02.2015
Diploma of Project Management - Project Management
Canterbury Technical Institute
Advanced Diploma of Program Management -
Canterbury Technical Institute
Master of Actuarial Science -
Bond University
Bachelor of Actuarial Science -
Jomo Kenyatta University of Agriculture and Technology
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