Summary
Overview
Work History
Education
Skills
Work Preference
Work Availability
Timeline
Besnik Selmanov

Besnik Selmanov

Training Coordinator/Manager
Narre Warren,VIC

Summary

Dynamic and results-driven professional with 12+ years of experience in training coordination, operations management, and team leadership. Expertise in optimizing performance, ensuring compliance, and driving efficiency. Proficient in SAP, WMS, and continuous improvement strategies. Proven success in leading teams, developing tailored training programs, and enhancing operational outcomes. Dedicated to fostering a safe, productive work environment while consistently achieving business objectives. Core Proficiencies Quality control Safety management Process optimization Compliance management Scheduling and time management Staff development and motivation Team leadership Conflict resolution Mentorship and coaching Data analysis and reporting Forklift, crane, EWP certified Audit preparation and reporting Referee/Level 4 Coordinator/Branch Coach 2017 to 2022 Football Victoria As a Referee/Level 4 Coordinator/Branch Coach at Football Victoria, I led referee training and development, enhancing officiating skills and performance. Spearheaded referee training initiatives, elevating officiating standards and enhancing overall match quality. Coordinated Level 4 referee development programs, driving improvements in officiating precision and consistency across all competition levels. Conducted performance assessments and provided constructive feedback, fostering continuous development and expertise among referees. Mentored and guided new referees, ensuring effective integration and supporting long-term professional growth and advancement in officiating. Secretary/Operations Manager/Technical Director 2023 to 2024 Dandenong Thunder S.C As Secretary/Operations Manager/Technical Director at Dandenong Thunder S.C., I managed operations and oversaw player and technical development. Directed day-to-day operations, ensuring compliance with Football Australia regulations and optimizing club performance. Led player development programs, enhancing skills and fostering career progression for athletes within the club. Managed technical operations, implementing best practices to maximize team performance and operational efficiency. Coordinated internal communications, streamlining processes and improving collaboration across all departments. Offering excellent communication and organizational skills with passion for learning and development. Contributes strong understanding of adult learning principles and capability to create effective training programs. Ready to use and develop instructional design skills and facilitation techniques in [Desired Position] role. Energetic and organized with natural ability to facilitate learning and development. Possesses foundational knowledge in adult learning principles and proficiency in creating engaging training materials. Committed to fostering positive training environment and driving employee growth. Developed training programs and managed learning initiatives in corporate environment, seeking to transition into new field. Expertise in curriculum development and employee onboarding with focus on improving team performance. Looking to apply transferrable skills in program management and instructional design in new industry. Training professional with proven record in designing and executing comprehensive training initiatives that drive organizational growth. Valued for collaborative approach and results-driven mindset, consistently meeting dynamic business needs. Skilled in instructional design and fostering positive learning environment, ensuring reliable and adaptable support for teams. Professional with proven expertise in coordinating and delivering impactful training programs. Known for fostering strong team collaboration and adapting to changing needs to ensure optimal outcomes. Possesses skills in curriculum development, instructional design, and performance analysis. Reliable and results-driven, consistently enhancing organizational effectiveness through targeted training initiatives. Experienced with developing and managing training programs that align with organizational goals. Utilizes innovative training methods to enhance learning experiences and employee development. Track record of creating engaging content and fostering inclusive learning culture. Hardworking Training Coordinator well-versed in handling all support functions and managing communication between trainers and participants. Skilled in identifying areas of focus. Offering [Number] years of related experience. Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.

Overview

8
8
years of professional experience
7
7
years of post-secondary education

Work History

Training Coordinator

Oceania Glass
  • I develop and implement training programs, ensuring compliance and improving workforce performance
  • Spearheaded Learning and Development initiatives for over 200 employees, driving enhanced workforce performance and ensuring alignment with organizational compliance standards
  • Designed and implemented tailored training programs, significantly improving employee skill sets and overall operational efficiency
  • Directed the management of the training matrix and LMS updates, ensuring consistent alignment with evolving business needs and objectives
  • Facilitated classroom-based training, elevating employee proficiency and contributing to a safer, more productive work environment
  • Ensured strict adherence to WorkSafe and company audit requirements, achieving seamless audits and full regulatory compliance
  • Oversaw the accurate maintenance of training records and reporting, enhancing documentation processes for audits and performance assessments
  • Led the training efforts for new plant and equipment, optimizing operational integration and increasing overall efficiency
  • Managed mobile plant licensing and competency tracking, ensuring full compliance and operational readiness across teams
  • Provided mentorship and support to employees and management, fostering professional growth and ensuring successful attainment of training goals
  • Collaborated closely with the Site Safety Coordinator to align training programs with safety protocols, reducing risk and improving workplace safety.

Supplier Quality Engineer

Oceania Glass, General Motors
Dandenong, VIC
  • I oversaw quality assurance for wiring systems, ensuring supplier compliance and driving continuous improvement
  • Directed daily operations, overseeing the management of incoming and outgoing loads, ensuring efficiency and timely delivery in line with business objectives
  • Collaborated with Toll Transport to optimize lead times, enhancing logistics efficiency and minimizing operational delays
  • Refined delivery processes, improving workflow efficiency and ensuring on-time dispatch, thereby boosting customer satisfaction
  • Monitored inventory and load management processes, ensuring accuracy and preventing disruptions in operational flow
  • Coordinated with cross-functional teams to ensure seamless transportation and inventory management, contributing to overall operational success.

Team Leader

Oceania Glass
Dandenong, VIC
  • I managed operations, optimized team performance, and ensured workflow efficiency
  • Assumed interim leadership responsibilities, optimizing team performance and workload distribution to ensure seamless operations and achievement of key objectives
  • Delivered comprehensive training on mobile plant operations, SAP, and WMS, improving team proficiency and minimizing operational errors
  • Enhanced operational efficiency by streamlining workflows, mentoring staff, and ensuring alignment with organizational goals
  • Coordinated and supervised team activities, consistently meeting deadlines and driving improvements in overall productivity and performance
  • Provided strategic leadership support during transitions, fostering a collaborative environment and maintaining high team effectiveness.

Team Leader

Dispatch

Glass Worker

Viridian
02.2010 - 01.2012
  • 2IC at Viridian, I supported production processes, ensuring quality control and providing leadership to optimize efficiency and safety
  • Oversaw the loading and unloading of containers and trucks, ensuring efficient inventory management and timely, accurate deliveries
  • Led night shift operations as 2IC, optimizing team performance and maintaining operational continuity during peak hours
  • Enforced strict safety protocols during night shifts, mitigating risks and ensuring full compliance with workplace safety regulations.

Despatch/Pick Packer

Tip Top Bakeries
01.2010
  • As a Despatch/Pick Packer at Tip Top Bakeries, I managed order picking, packing, and timely delivery, ensuring accurate stock management
  • Oversaw despatch operations, efficiently managing SAP-based documentation and optimizing delivery logistics to enhance operational efficiency
  • Coordinated and streamlined delivery schedules, ensuring timely shipments and contributing to improved customer satisfaction and service reliability
  • Refined logistics processes using SAP, improving documentation accuracy and reducing errors, ensuring smooth order fulfillment and timely delivery.

Glass Worker/Material Handler

Pilkington South Oakleigh, Pilkington
01.2006 - 01.2010
  • As a Glass Worker/Material Handler at, South Oakleigh/Skilled, I operated cutting tables and ensured efficient material handling
  • Operated cutting tables, consistently achieving daily KPIs while optimizing production efficiency and upholding quality and safety standards
  • Adhered to safety protocols, mitigating workplace risks and ensuring a compliant, secure environment for operations
  • Monitored production workflows, promptly resolving issues to ensure timely and accurate output, driving team performance and operational success.

Machine Operator/Customer Service

Reflex Duct
01.2004 - 01.2006

Machine Operator/Customer Service Representative

Reflex Duct
  • I operated machinery and delivered efficient customer service to ensure satisfaction
  • Engaged with customers to identify their needs, delivering tailored product solutions and ensuring high levels of satisfaction
  • Delivered exceptional customer service, resolving inquiries and concerns promptly, resulting in improved customer retention
  • Cultivated strong customer relationships, ensuring consistent product quality and addressing issues to maintain long-term client satisfaction.

Education

High School Diploma -

Cleeland Secondary College, Dandenong
01.2000 - 12.2006

Certificate IV in Training and Assessment - undefined

CBD College
2019

Skills

  • Verbal and written communication
  • Coaching and mentoring
  • Virtual training
  • Presentation
  • Confident delivery
  • Content development
  • Stage presence
  • Cross-cultural sensitivity
  • Personal branding
  • Humor integration
  • Adaptable presenting
  • Work coordination
  • Training best practices
  • Referral coordination
  • New hire on-boarding
  • Leadership training
  • Customized training
  • Project implementation
  • Critical thinking
  • Employee engagement
  • Schedule management
  • Employee performance reviews
  • Business administration
  • Training facilitation
  • Data entry
  • Database management
  • Coaching and development
  • Staffing and workflow planning
  • Quality assurance
  • Business needs analysis
  • Documentation and recordkeeping
  • Resource coordination
  • Verbal and written communication
  • Schedule coordination
  • Relationship building
  • Online training experience
  • Attention to detail
  • Human resources
  • Project management
  • Adult learning principles
  • Credentialing oversight
  • Labor relations
  • Employee interviewing
  • Stakeholder management
  • Data organization

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureCareer advancementWork-life balancePersonal development programs

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Glass Worker - Viridian
02.2010 - 01.2012
Despatch/Pick Packer - Tip Top Bakeries
01.2010
Glass Worker/Material Handler - Pilkington South Oakleigh, Pilkington
01.2006 - 01.2010
Machine Operator/Customer Service - Reflex Duct
01.2004 - 01.2006
Cleeland Secondary College - High School Diploma,
01.2000 - 12.2006
Training Coordinator - Oceania Glass
Supplier Quality Engineer - Oceania Glass, General Motors
Team Leader - Dispatch
Machine Operator/Customer Service Representative - Reflex Duct
CBD College - Certificate IV in Training and Assessment,
Team Leader - Oceania Glass
Besnik SelmanovTraining Coordinator/Manager