BETH EDMOND
Sydney,Australia
Summary
Enthusiastic professional with a strong foundation in customer service and marketing. Skilled in communication and adaptability, delivering fast, friendly service in high-volume environments while fostering positive customer relationships and ensuring compliance with guidelines.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Maloneys Hotel Inc
Sydney, NSW
01.2026 - Current
- Prepared and served a wide range of alcoholic and non-alcoholic beverages in a high-volume bar and nightclub environment
- Delivered fast, friendly, and professional customer service while managing large crowds during peak trading hours
- Ensured efficiency and accuracy under pressure during busy Friday and Saturday nightclub shifts
- Managed cash handling, EFTPOS transactions, and tab systems with a high level of accuracy
- Monitored patron behaviour and adhered to RSA guidelines, ensuring a safe and compliant environment
- Restocked and maintained bar inventory, ensuring cleanliness and organisation of the workspace
- Coordinated with team members, security, and floor staff to facilitate smooth service during high-capacity events
- Developed strong customer relationships, fostering repeat business and enhancing venue atmosphere
Multi-Channel Marketing Apprentice
Wilkes LLP
Birmingham, UK
03.2024 - 11.2025
- Provided administrative and client support through document preparation, proofreading, and dictation, ensuring accuracy and attention to detail.
- Managed case files, billing, and correspondence with accuracy and confidentiality.
- Demonstrated excellent time management in a fast-paced environment.
- Supported fee earners by coordinating client-facing interactions and streamlining back-office tasks for improved workflow.
- Covered reception during absences, efficiently transferring calls, addressing enquiries, greeting clients, and maintaining organized filing.
Legal Secretary/ Reception Cover
Wilkes LLP
09.2022 - 03.2024
- Delivered administrative and legal support to multiple fee earners across various practice areas, enhancing team efficiency
- Drafted, formatted, and proofread legal documents including correspondence, contracts, briefs, and court documents with a high level of accuracy
- Managed end-to-end file administration, including opening and closing matters, maintaining electronic and physical files, and ensuring compliance with legal procedures
- Coordinated diaries, appointments, and court deadlines, demonstrating strong organisational skills and attention to detail
- Facilitated communication with clients, courts, and third parties while ensuring confidentiality and fostering strong client relationships
- Handled billing, time recording, and invoicing processes in line with firm procedures
- Transcribed dictation and prepared documents efficiently under tight deadlines in a fast-paced environment
- Provided full reception coverage, managing a high-volume switchboard, greeting clients, and handling enquiries with professionalism
- Assisted multiple team members concurrently, showcasing adaptability and effective prioritization of competing tasks
Sales Associate
The TJX Companies
Homesense & TKMAXX
03.2019 - 09.2022
- Delivered friendly, professional customer service to enhance customer satisfaction in busy retail environments.
- Assisted with merchandising and product presentation to optimize stock control and improve sales appeal.
- Supported management by organizing store layout and streamlining daily operations to enhance customer experience.
- Received promotion to Team Leader for outstanding contributions to team success.
Bar staff
Silhill Football Club
09.2021 - 12.2021
- Prepared and served diverse drink menu, ensuring customer satisfaction and repeat business.
- Processed cash and card transactions efficiently, contributing to smooth operations at point of sale.
- Maintained clean and stocked work area, supporting team productivity and service quality.
Education
MULTI-CHANNEL MARKETING APPRENTICESHIP -
Wilkes LLP
01-2025
CADBURY SIXTH FORM COLLEGE - Music Performance, Photography, Criminology
CADBURY SIXTH FORM COLLEGE
01-2021
LANGLEY SECOMDARY SCHOOL - Music, Photography, Drama, History, Math, English, Science
LANGLEY SECOMDARY SCHOOL
01-2019
Skills
- Communication
- Organisation
- Time management
- Adaptability
- Reliability
- Content creation
- Microsoft word
- Adobe suites
- Attention to detail
- Creativity
- Digital marketing
- Event management
- Multitasking
- Customer engagement
- Mixology techniques
- Payment processing
- Inventory & stock management
- Customer service
- Collaboration
- Document drafting
- Dictation writing
Certification
RSA Certified
Timeline
Bartender
Maloneys Hotel Inc
01.2026 - Current
Multi-Channel Marketing Apprentice
Wilkes LLP
03.2024 - 11.2025
Legal Secretary/ Reception Cover
Wilkes LLP
09.2022 - 03.2024
Bar staff
Silhill Football Club
09.2021 - 12.2021
Sales Associate
The TJX Companies
03.2019 - 09.2022
MULTI-CHANNEL MARKETING APPRENTICESHIP -
Wilkes LLP
CADBURY SIXTH FORM COLLEGE - Music Performance, Photography, Criminology
CADBURY SIXTH FORM COLLEGE
LANGLEY SECOMDARY SCHOOL - Music, Photography, Drama, History, Math, English, Science
LANGLEY SECOMDARY SCHOOL