Beth Gordon

Owner/ Manager/ Administration/ Accounts

Eureka Plants Pty Limited

01.2002 - 12.2023

Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by providing excellent service.
Managed financial aspects of the business, including budgeting, invoicing, reconciliation, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Implemented marketing strategies to increase brand awareness and attract new customers, through social media sites such as Instagram, Facebook and TikTok.
Interaction and consultations with suppliers for better pricing and terms.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Successfully navigated challenging economic conditions, such as during Covid times, by making informed decisions that protected the business''s financial stability.
Streamlined operations to improve efficiency.
Prepared bank deposits and handled business sales, returns, and transaction reports.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Handled problematic customers and clients to maintain excellent customer service.
Assisted in recruiting, hiring and training of team members.
Accomplished multiple tasks within established timeframes.
Controlled costs to keep business operating within budget and increase profits.
Improved marketing to attract new customers and promote business.