Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Bethany Louise Headen

Secret Harbour,WA

Summary

I’m a hardworking, driven and passionate professional who is looking to develop my career in events. With the skills I have learnt during my Diploma, along with my creative personality and previous experiences, I believe I can expand my knowledge further to create an exceptional career in events. I’m also a very enthusiastic, confident and friendly person who strives to be the best I can in all aspects of life.

Overview

8
8
years of professional experience

Work History

Sales and Events Coordinator

Adventure World
05.2022 - Current
  • Coordinated schedules and timelines for events.
  • Managed administrative logistics of events planning, event bookings.
  • Performed event coordination for larger groups, including corporate functions and internal staff.
  • Planned large-scale events such as AW Nights.
  • Strategised long-term business needs while driving attendee feedback for improvements.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Compiled client profiles and entered information into operating system.
  • Set up appointments with potential and current customers to promote new products and services.

Operations Administrator

Cousins Electrics
08.2020 - 11.2021
  • Answer in-coming calls and assist with any queries
  • Manage and respond to daily emails
  • Management of the maintenance department including stock take and equipment
  • Schedule the electrician’s daily rosters, manage their diaries and leave applications
  • Liaise with clients to book appointments
  • Check and issue building plans and safety documentation to site staff
  • Work closely with Building Supervisors and Client Liaisons (Home Group WA, Blueprint Homes, Redink Homes and 101 Residential)
  • Daily data entry including documentation for Western Power
  • Assist other staff members when needed, including Office Manager and CEO

Grocon
01.2019 - 07.2020
  • The Ribbon Project Sydney)
  • Answer in-coming calls and transfer to internal staff members
  • General office duties such as ordering stationary, data entry, filing and laminating
  • Issue site passes and PPE to all visitors
  • Liaise with suppliers to order site equipment and PPE
  • Process suppler invoices via Jobpac
  • Process credit card reconciliations via Jobpac
  • Manage meeting room bookings and ensure the rooms are presentable
  • Administration support to the Project Coordinator, Project Manager and other members of the team
  • Assistance with coordination and administration for the Victoria Bushfire Cleanup 2020

Schools Program Coordinator

MPA Skills
09.2015 - 12.2018
  • Attend high schools and career expos around WA and present to groups of up to 100 people
  • Manage all school-based programs with over 250 students
  • Manage company social media
  • Liaise with the VET Coordinators and maintain great relationships
  • Liaise with the Department of Education
  • Find the student’s work experience placements and complete all necessary insurance paperwork
  • Liaise with the marketing contractor to design brochures and flyers
  • Ensure all students are on track in the program and successfully complete

Administration Officer

MPA
  • General office duties such as data entry, reporting, filing, archiving, stationery ordering etc
  • Conduct apprentice inductions
  • Order the apprentice’s uniform and PPE
  • Send letters to Host Employers advising them of the apprentice’s training dates
  • Liaise with the Apprenticeship Office

Administrative Assistant

Gadens
05.2014 - 07.2015
  • General office duties as stated above
  • Create settlement documents such as a mortgage, transfer of land etc
  • Attend settlements
  • Liaise with the bank
  • Assist the paralegals and solicitors

Education

Warnbro Community High School
2013

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St Peter & Paul Catholic Sports College
2010

Skills

  • Diploma of Event Management
  • EventsAIR Certificate
  • Certificate II in Business Management
  • Responsible Service of Alcohol
  • Western Australia Construction White Card
  • Advanced Microsoft Office Suite skills
  • Excellent written and verbal skills
  • Excellent organisational skills
  • High attention to detail
  • Strong leadership skills
  • Works exceptionally well in a fast-paced team and individual environment

Additional Information

  • Professional references available upon request.

Timeline

Sales and Events Coordinator

Adventure World
05.2022 - Current

Operations Administrator

Cousins Electrics
08.2020 - 11.2021

Grocon
01.2019 - 07.2020

Schools Program Coordinator

MPA Skills
09.2015 - 12.2018

Administrative Assistant

Gadens
05.2014 - 07.2015

Administration Officer

MPA

Warnbro Community High School

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St Peter & Paul Catholic Sports College

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Bethany Louise Headen