Overview
Work History
Education
Skills
Certification
Timeline
Generic

Beth Jenkins

Central Coast,NSW

Overview

13
13
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Haven Medical
09.2024 - 08.2025
  • Ordered all office supplies and kept check on inventory levels.
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Managed daily practice operations to optimise appointment scheduling, patient records management and billing functions.
  • Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
  • Oversaw accounting, budgeting, and financial reporting.
  • Coordinated with physicians to optimise appointment schedules and maximise daily patient flow.
  • Coordinated with insurance providers to streamline the billing process and minimise any delays in reimbursement.
  • Managed all aspects of billing and coding, reducing errors and improving reimbursement rates.

Medical Receptionist

Grace & Hope Medical Care
01.2022 - 07.2024
  • Use basic knowledge of medical terminology in daily office tasks.
  • Evaluate daily schedules accommodating patient flow and minimising missed appointments.
  • Scan and document new patient information in electronic health records for registration purposes.
  • Schedule patients for appointments.
  • Collect co-payments and co-insurance and issue appropriate receipts during check-in.
  • Respond to emergencies, helping patients in distress and identify support resources.
  • Type reports and correspondence, fostering internal and external communication.
  • Screen incoming phone calls, taking messages or forwarding to appropriate staff.
  • Maintain correspondence files to facilitate office operations.
  • Greet patients immediately upon arrival, providing excellent customer service.
  • Follow infection control procedures to prevent germs.
  • Record patient and insurance payments, maintaining accurate financial records.
  • Maintain confidentiality of personal and financial information, protecting patient rights and complying with regulations.
  • Arrange hospital admissions/ any required reports to be on file.
  • Train new staff, creating guides on the practice policies & how to assist doctors & patients requests.
  • Opening and closing the practice.

Picker Packer

Woolworth's Distribution Centre
08.2021 - 12.2021
  • Located and transferred materials between warehouse, manufacturing and production areas.
  • Identified and located products within warehouse after reading orders.
  • Adhered to safety and hygiene guidelines to optimise safe housekeeping and personal protection.
  • Examined and inspected stock items for wear and defects, reported any damage to supervisors.

Housekeeper

Cleaning Co
06.2019 - 12.2019
  • Prioritised work tasks and remained flexible to workload changes.
  • Respected clients property and privacy.
  • Having an eye for detail whilst still working in a timely manner.

Cafe Worker

Filippo's Café
02.2013 - 01.2018
  • Enforced sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
  • Greeting patients and taking orders.
  • Washed dishes, glassware and silverware after meals.
  • Preparing tables and presenting menus.
  • Shopping for daily products for the cafe.
  • Unloading products into storeroom.
  • Serving meals and drinks.

Education

High School Diploma - undefined

Terrigal High School
Terrigal, NSW
08.2014

Skills

  • Data Entry Software
  • Medical Report Preparation
  • Front Desk Operations
  • Organisation and Time Management
  • Cleaning and Sterilising
  • Critical Thinking
  • Advising Patients
  • Healthcare Administration
  • Regulatory Documentation
  • Patient Billing
  • Referral Tracking
  • Patient Eligibility Requirements
  • Medical Records and Documentation
  • Collecting Patient Specimens and Tests
  • Complex Problem-Solving
  • Teamwork and Collaboration
  • Pharmacy Correspondence
  • Calendar and Appointment Management
  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Experience with subpoenas
  • Transferring medical records to other health care providers
  • Experience with remittances
  • Debt collection
  • Covering practice manager duties
  • Banking and reconciliation

Certification

  • RSA & RCG/ Food Handling Certificate
  • Certificate 3 Real Estate Administration
  • Full Drivers License
  • Hand Hygiene Certificate
  • Covid Training Certificate
  • CPR Certificate
  • Vaccine Storage and Cold Chain Management Certificate

Timeline

Medical Receptionist

Haven Medical
09.2024 - 08.2025

Medical Receptionist

Grace & Hope Medical Care
01.2022 - 07.2024

Picker Packer

Woolworth's Distribution Centre
08.2021 - 12.2021

Housekeeper

Cleaning Co
06.2019 - 12.2019

Cafe Worker

Filippo's Café
02.2013 - 01.2018

High School Diploma - undefined

Terrigal High School

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Beth Jenkins