Beth McCaskey
Thornbury,VIC
Summary
Accomplished professional with experience spanning mental health and disability support, case management, complex needs coordination, advocacy, intake and assessment, in a variety of community and clinical settings. Over six years of dedicated, resourceful, mental health, disability and AOD outreach work, collaborating with a diverse range of clients. Excellent at building rapport and has achieved many positive outcomes with clients. Well-suited to community roles. Sole trader for three years, and keen to broaden professional experience and take on more responsibility. Thrives in a fast-paced team environment which reflects this candidate's strong work ethic and willingness to go the extra mile. Variety and challenges are welcome.
Overview
9
9
years of professional experience
Work History
Support Worker/ Family Carer-led Centre
Jesuit Social Services
Melbourne, VIC
04.2024 - Current
- Delivers strengths-based, individually tailored support work including connecting carers to a wide range of supports and services, outreach, and empathetic care to get needs met.
- Build strong, positive relationships with both program participants and stakeholders, whether they’re part of the organization or external partners.
- Collaborate effectively as a supportive and proactive team member to achieve group goals and contribute to a positive work environment.
Sole Trader
Mental Health and Disability Outreach
Melbourne, VIC, Australia
10.2019 - 06.2023
- Providing quality 1:1 support to clients with complex support needs
- Linking clients with mainstream services including medical, legal, AOD, housing and social services
- Supporting advocacy needs to ensure the client's voice was being properly represented
- Supporting clients to set goals and achieve many personal milestones
- Writing detailed risk assessments and progress reports to care-teams and funding bodies
Case Manager
Arbias
Brunswick, VIC, Australia
04.2019 - 10.2019
- Achieved positive client outcomes by developing and implementing comprehensive case management plans
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources
- Enhanced communication between clients and providers through consistent follow-ups and progress updates
- Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions
Support Coordinator
Arbias
Brunswick, VIC, Australia
05.2018 - 04.2019
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients
- Improved client satisfaction by efficiently addressing and resolving support issues
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains
- Developed tailored support plans for diverse clientele, identifying unique needs and goals
- Enhanced team efficiency through facilitating regular meetings, sharing updates, and discussing strategies for improved service delivery
Outreach Support Worker
Arbias
Brunswick, VIC, Australia
01.2017 - 10.2018
- Outreach support to complex, Melbourne based clients to assist with community participation, daily tasks, client planning and goal setting
- Risk management through assessments and internal consultations with behaviour management experts
- Excellent communication skills, both verbal and written
- Worked well in team setting, providing support and guidance
Disability Support Worker
Autism Intervention Trust NZ
Wellington, New Zealand
12.2015 - 10.2016
- Providing 1:1 support in community and educational settings to children with profound support needs
- Ensuring child-safety through behaviour and risk management
- Informal reporting to stakeholders
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance
Education
Certificate IV - Mental Health And AOD
Go Work Skills
South Melbourne, VIC01.2019
Bachelor of Arts - Anthropology and Linguistics
Victoria University of Wellington
Wellington01.2015
Skills
- Excellent communication skills
- Energetic
- Strong work ethic
- Takes initiative
- Collaborative team-player
- Cooperative mindset
- Solution-orientated approach
- Compassionate
- Emotionally intelligent
- Strict adherence to professional ethics
- Proactive attitude
- Patiently navigates challenges
- Self-motivated
- Strong sense of responsibility
Accomplishments
- Orchestrating a successful family reunification for an asylum seeker client by securing pro-bono legal services, submitting child visa application and fulfilling all conditions leading to a visa being granted
Timeline
Support Worker/ Family Carer-led Centre
Jesuit Social Services
04.2024 - Current
Sole Trader
Mental Health and Disability Outreach
10.2019 - 06.2023
Case Manager
Arbias
04.2019 - 10.2019
Support Coordinator
Arbias
05.2018 - 04.2019
Outreach Support Worker
Arbias
01.2017 - 10.2018
Disability Support Worker
Autism Intervention Trust NZ
12.2015 - 10.2016
Certificate IV - Mental Health And AOD
Go Work Skills
Bachelor of Arts - Anthropology and Linguistics
Victoria University of Wellington