Summary
Overview
Work History
Education
Qualifications And Training
High School Education
Personal Information
Personal Characteristics
Timeline
Generic

Beth Murray

Kings Beach

Summary

I am an enthusiastic and reliable administrative leader who thrives in people orientated situations. I understand fully what it takes to contribute to the management of a successful business and am committed to creating professional interactions though effective public and personal communication. I am approachable, able to work well as part of a team, as well as autonomously, and give 110% to every task entrusted to me.

Overview

10
10
years of professional experience

Work History

Conference Organiser

LEGAL AID QUEENSLAND
01.2023 - Current
  • Management of independent portfolio of client conference files (currently 30-40+)
  • Conducting intake and screening of all matters referred for a family dispute resolution conference to ensure compliance with the commonwealth guidelines
  • Screening and assessment of client’s ability to participate effectively in FDR processes, especially where there is presenting issues relating to vulnerability, family and domestic violence
  • Provide legal information and referrals to conference clients and external legal practitioners in relation to files or the FDRC process
  • Analyze, assess and process applications for grants of aid in relation to financial eligibility for conference respondents (including gathering additional information to support and verify application details)
  • Scheduling family dispute resolution conferences- sending correspondence, contacting clients and suppliers and negotiating appointments
  • Inputting accounts authorized for payment and attending to finalization of conferencing files
  • Maintain conferencing data and reporting as required
  • Administrative functions to support the family dispute resolution conference process and team- opening and closing the office, maintaining equipment and supplies, mail, records management and other activities as directed
  • Contributing to the development and provision of training to Legal Aid Queensland staff where required, including assistance with colleagues case file load and management
  • Help with queries from the general public at the front counter and over the phone, as needed

Optical Assistant and Clinic Co-ordinator (full time)

SPECSAVERS
01.2020 - 01.2023
  • Managing clinical operations and coordinating clinic staff and optometrists
  • Operation of testing equipment for pre examination, including visual field machine, autorefractor, OCT scanner/tonoref, etc
  • Claiming and billing through HICAPS, Medicare, and DVA
  • Referral entry via OCULO medical communications
  • Operating cash register, cash handling, and EFTPOS/credit transactions
  • Patient booking, billing, history and testing through SOCRATES computer system
  • Optical dispensing of new glasses
  • Contact lens teaches and ordering
  • Prescription interpretation and product recommendation
  • Glasses collection and adjustment, including original product refitting
  • KPI maintenance and visual merchandising
  • Store maintenance and promotion set up
  • Stock replenishment
  • Phone enquiries, credit ordering and administration
  • Store open and close procedures (key holder)

Assistant Store Manager (part time)

CITY CHIC
01.2018 - 01.2019
  • Customer service/liason, conflict resolution and feedback management
  • Rostering and scheduling assistance for store team
  • GAMES service training and KPI maintenance
  • Operating cash register, cash handling and EFTPOS/credit transactions
  • Store maintenance and visual merchandising upkeep
  • Stock replenishment/ management and roll-over stock take
  • Phone enquiries, paperwork and damage/repair orders
  • Training with managers and regional managers

Administrator (part time)

START Air Conditioning
01.2016 - 01.2019
  • Initial client/supplier contact (telephone/email/face to face)
  • Trade bookings and management
  • Policy creation and maintenance
  • Roster creation and management
  • Payroll, invoicing and accounts management (via XERO system)
  • Cheque and cash handling and EFTPOS/credit transactions

Member Consultant

RACQ
01.2015 - 01.2018
  • Member customer service/liason, conflict resolution and feedback management
  • Insurance writing and management
  • Roadside assistance management and new product sales
  • Claims lodging and management
  • Operating cash register, cash handling and EFTPOS/credit transactions
  • Switch operation and member telephone consultancy
  • Relief fulfillment for call centre and retail stores

Education

High school Education - Mathematics A, English, Ancient History, Biology, Biblical Studies, Health and Physical Studies, Visual Arts, Drama

Mueller College
01.2006

Diploma and Certificate 4 in Ministry -

Calvary College

Certificate 4 in Tourism Operations -

Seaworld Nara Resort School Traineeship Program

Qualifications And Training

  • Senior First Aide Certificate- Red Cross.
  • Diploma and Certificate 4 in Ministry- Calvary College.
  • Specsavers Strathpine ‘Team Member of the Year’ 2021/2022.
  • Certificate 4 in Tourism Operations- Seaworld Nara Resort School Traineeship Program.

High School Education

Mueller College, 2006, Very High Achievement, Very High Achievement, Very High Achievement, High Achievement, Very High Achievement, High Achievement, High Achievement, Very High Achievement, 7

Personal Information

Date of Birth: 01/17/89

Personal Characteristics

I am an enthusiastic and reliable administrative leader who thrives in people orientated situations. I understand fully what it takes to contribute to the management of a successful business and am committed to creating professional interactions though effective public and personal communication. I am approachable, able to work well as part of a team, as well as autonomously, and give 110% to every task entrusted to me.

Timeline

Conference Organiser

LEGAL AID QUEENSLAND
01.2023 - Current

Optical Assistant and Clinic Co-ordinator (full time)

SPECSAVERS
01.2020 - 01.2023

Assistant Store Manager (part time)

CITY CHIC
01.2018 - 01.2019

Administrator (part time)

START Air Conditioning
01.2016 - 01.2019

Member Consultant

RACQ
01.2015 - 01.2018

Diploma and Certificate 4 in Ministry -

Calvary College

Certificate 4 in Tourism Operations -

Seaworld Nara Resort School Traineeship Program

High school Education - Mathematics A, English, Ancient History, Biology, Biblical Studies, Health and Physical Studies, Visual Arts, Drama

Mueller College

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