Beth Seidenkamp
Palm Beach
Summary
Motivated and customer-focused professional with experience across hospitality and retail environments. Skilled in delivering high-quality service in fast-paced settings, with strengths in communication, teamwork, and problem-solving. Proven ability to manage multiple tasks efficiently, maintain professional presentation, and create positive customer experiences. Experienced in food and beverage service, cash handling, and point-of-sale systems, with a strong work ethic and adaptability to diverse roles.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Assistant
Gold Coast Convention Centre
06.2024 - Current
- Set up and packed down event spaces, including furniture, staging, and equipment.
- Assisted with buffet preparation and service for large-scale functions.
- Provided waitressing support for formal dinners and corporate events.
- Delivered front-of-house ushering services, guiding and assisting guests.
- Operated as a barista, preparing and serving quality coffee and beverages.
- Supported bar operations, including bartending, drink service, and stock handling.
- Maintained clean, professional, and organised service areas at all times.
- Worked collaboratively with team members to deliver efficient and high-quality guest experiences.
Waitress
Justin Lane
03.2023 - 09.2024
- Delivered high-quality service in a fast-paced nightlife restaurant.
- Enhanced customer experience through clear communication and efficiency.
- Maintained clean, organised, and professional guest areas.
- Strengthened time management, multitasking, and teamwork skills.
- Consistently solved problems under pressure, ensuring smooth operations and customer satisfaction.
Front Crew Member, Café Crew Member
Mcdonalds
01.2022 - 01.2023
- Provided exceptional customer service in all aspects of the restaurant, and took orders on a POS system in a busy and fast-paced environment. Developed barista and coffee-making skills while growing my customer service experience.
Waitress, School-based Apprenticeship, Certificate III in Hospitality
Café (Coming Home Co)
02.2021 - 03.2022
- Delivered high-quality service in a fast-paced nightlife restaurant.
- Enhanced customer experience through clear communication and efficiency.
- Maintained clean, organised, and professional guest areas.
- Strengthened time management, multitasking, and teamwork skills.
- Consistently solved problems under pressure, ensuring smooth operations and customer satisfaction.
Sandwich Artist
Subway
01.2020 - 01.2021
- Learn customer service skills when taking orders on a POS system. Learn efficient food and health safety practices and cleanliness.
Education
Primary Education
Southern Cross University
Gold Coast, QLD10-2027
High School Diploma - ATAR English, Maths, Visual Art, Drama and Theatrical Arts, Film and Television, Design and Technology
Palm Beach Currumbin State High School
Gold Coast, QLD11-2023
Skills
- Customer service and Communication
- Teamwork and Collaboration
- Organisation and Time Management
- Barista trained
- Bartending and RSA
- Cash and EFTPOS handling
- Visual Merchandising and Product Presentation
- Up-selling and Cross-selling
- Management of POS systems
- Fast learning, professional and positive
- First aid and CPR trained
Certification
- HAS QUALIFIED RSA
- HAS QUALIFIED FIRST AID CERTIFICATE
Timeline
Operations Assistant
Gold Coast Convention Centre
06.2024 - Current
Waitress
Justin Lane
03.2023 - 09.2024
Front Crew Member, Café Crew Member
Mcdonalds
01.2022 - 01.2023
Waitress, School-based Apprenticeship, Certificate III in Hospitality
Café (Coming Home Co)
02.2021 - 03.2022
Sandwich Artist
Subway
01.2020 - 01.2021
Primary Education
Southern Cross University
High School Diploma - ATAR English, Maths, Visual Art, Drama and Theatrical Arts, Film and Television, Design and Technology
Palm Beach Currumbin State High School