Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Beth Seidenkamp

Palm Beach

Summary

Motivated and customer-focused professional with experience across hospitality and retail environments. Skilled in delivering high-quality service in fast-paced settings, with strengths in communication, teamwork, and problem-solving. Proven ability to manage multiple tasks efficiently, maintain professional presentation, and create positive customer experiences. Experienced in food and beverage service, cash handling, and point-of-sale systems, with a strong work ethic and adaptability to diverse roles.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Assistant

Gold Coast Convention Centre
06.2024 - Current
  • Set up and packed down event spaces, including furniture, staging, and equipment.
  • Assisted with buffet preparation and service for large-scale functions.
  • Provided waitressing support for formal dinners and corporate events.
  • Delivered front-of-house ushering services, guiding and assisting guests.
  • Operated as a barista, preparing and serving quality coffee and beverages.
  • Supported bar operations, including bartending, drink service, and stock handling.
  • Maintained clean, professional, and organised service areas at all times.
  • Worked collaboratively with team members to deliver efficient and high-quality guest experiences.

Waitress

Justin Lane
03.2023 - 09.2024
  • Delivered high-quality service in a fast-paced nightlife restaurant.
  • Enhanced customer experience through clear communication and efficiency.
  • Maintained clean, organised, and professional guest areas.
  • Strengthened time management, multitasking, and teamwork skills.
  • Consistently solved problems under pressure, ensuring smooth operations and customer satisfaction.

Front Crew Member, Café Crew Member

Mcdonalds
01.2022 - 01.2023
  • Provided exceptional customer service in all aspects of the restaurant, and took orders on a POS system in a busy and fast-paced environment. Developed barista and coffee-making skills while growing my customer service experience.

Waitress, School-based Apprenticeship, Certificate III in Hospitality

Café (Coming Home Co)
02.2021 - 03.2022
  • Delivered high-quality service in a fast-paced nightlife restaurant.
  • Enhanced customer experience through clear communication and efficiency.
  • Maintained clean, organised, and professional guest areas.
  • Strengthened time management, multitasking, and teamwork skills.
  • Consistently solved problems under pressure, ensuring smooth operations and customer satisfaction.

Sandwich Artist

Subway
01.2020 - 01.2021
  • Learn customer service skills when taking orders on a POS system. Learn efficient food and health safety practices and cleanliness.

Education

Primary Education

Southern Cross University
Gold Coast, QLD
10-2027

High School Diploma - ATAR English, Maths, Visual Art, Drama and Theatrical Arts, Film and Television, Design and Technology

Palm Beach Currumbin State High School
Gold Coast, QLD
11-2023

Skills

  • Customer service and Communication
  • Teamwork and Collaboration
  • Organisation and Time Management
  • Barista trained
  • Bartending and RSA
  • Cash and EFTPOS handling
  • Visual Merchandising and Product Presentation
  • Up-selling and Cross-selling
  • Management of POS systems
  • Fast learning, professional and positive
  • First aid and CPR trained

Certification

  • HAS QUALIFIED RSA
  • HAS QUALIFIED FIRST AID CERTIFICATE

Timeline

Operations Assistant

Gold Coast Convention Centre
06.2024 - Current

Waitress

Justin Lane
03.2023 - 09.2024

Front Crew Member, Café Crew Member

Mcdonalds
01.2022 - 01.2023

Waitress, School-based Apprenticeship, Certificate III in Hospitality

Café (Coming Home Co)
02.2021 - 03.2022

Sandwich Artist

Subway
01.2020 - 01.2021

Primary Education

Southern Cross University

High School Diploma - ATAR English, Maths, Visual Art, Drama and Theatrical Arts, Film and Television, Design and Technology

Palm Beach Currumbin State High School
Beth Seidenkamp