Beth Tucker
Melbourne
Summary
Results-driven People & Culture professional with 4+ years of experience in organisational development, talent acquisition, and HR operations. Currently specializing in organisational & leadership development at Deakin University, with a strong foundation in end-to-end recruitment across corporate and academic environments. Proven ability to build stakeholder relationships, coordinate complex programs, and drive process improvements.
Overview
5
5
years of professional experience
Work History
Senior Officer, Leadership & Organisational Development
DEAKIN UNIVERSITY
04.2024 - Current
- Providing succinct, helpful and prompt advice to customers & stakeholders on a daily basis by preparing recommendations and implementing practical, accessible solutions to questions, queries or concerns across a variety of L&OD programs of work, including but not limited to Skill_ U, DeakinAchieve, the Mentoring Program, MY Suite, People Leader Induction, the Welcome to Deakin Induction, and when required Cultivate_ U
- Supporting the Leadership & Organisational Development (L&OD) team’s initiatives by organising and collaborating on the production of various resources, materials and visual aids for workshop and program delivery
- Actively seeking & utilising data and feedback to promote continuous improvement of existing processes, working on an ongoing basis to pre-empt potential improvements & solutions
- Collaborating with members of the L&OD team to continuously improve our delivery of various programs
- Building, supporting and nurturing various productive relationships with diverse members of the University, including but not limited to external & internal stakeholders, senior and executive leadership, workshop participants and other members of the People & Culture team
- Engage with and strive for regular consultation with the members of the L&OD team to ensure our products & service delivery aligns with the appropriate frameworks
- Undertake various conflicting support tasks in an agile environment to ensure our delivery outcomes are innovative, collaborative, engaging and culture-driven
Senior Adviser, Recruitment Services
DEAKIN UNIVERSITY
01.2023 - 04.2024
- Coordinate and enable the high-quality end-to-end recruitment service delivery for all continuing, fixed-term and casual academic and professional staff, varying from entry-level to senior and/or Executive level roles (HEW 4-HEW 10+)
- Partnering with Senior People & Culture and Finance Partners to advise stakeholders on workforce approvals, client information and position description management
- Efficient & accurate processing of recruitment support activity across multiple areas including sourcing, advertising, shortlisting, interview coordination, pre-employment checks and contracts, and candidate outcome notifications
- Prioritizing stakeholder and candidate experience at the forefront of recruitment service delivery by seeking feedback from customers regarding satisfaction with service
- Building new & productive relationships with a diverse range of stakeholders and other key influential individuals both inside and outside the University
- Sharing practical and accessible solutions & suggestions for improvements to our service delivery
- Supporting implementation of new systems & processes, and collaborating with various teams across the CX Hub to generate innovative ideas to improve our practices
- Communication on a regular basis with customers and stakeholders to provide accurate and timely advice and recommendations
- Collaborate with senior leaders and other team members to support the delivery of recruitment projects and initiatives
Talent Acquisition Adviser
MADDOCKS
07.2022 - 01.2023
- Managed recruitment lifecycle of varied professional services roles, including writing and posting job advertisements, resourcing, phone screening and interviewing, and reference checks
- Implementation and use of various recruitment processes and systems, including but not limited to Big Red Sky, Seek, Glassdoor, Insource, LinkedIn, and Indeed
- Management of internal and external stakeholder relationships with a focus on bringing greater efficiency and cost-saving to recruitment strategies
- Ensuring successful partnerships with hiring managers on varied portfolios, including but not limited to Marketing & Communications, IT & Knowledge, Finance, People & Culture, Legal, Technology, Business Development, and Administration
- Maintaining data analytics for all recruitment activity, including monthly & quarterly reporting on placement and vacancy data
- Overall responsibility for the management of the applicant tracking system
- Development of proactive sourcing strategies, including market mapping, talent lists, pipelines, and candidate pools of legal and professional services talent
- Working closely with the Digital Marketing & Communications team to promote vacancies through various social media pages
- Consulting with various recruitment agencies for hard-to-fill roles
- Assisting with various area of the People & Culture team unrelated to my role, including but not limited to the following teams: Early Talent, Diversity & Inclusion, Learning & Development, Business Development
- Assisting with remuneration reviews and market research
- Undertook various process improvement projects
Talent Acquisition Partner
BUPA AUSTRALIA
12.2021 - 07.2022
- Managing full 360 recruitment lifecycle of varied roles, including writing, and posting job advertisements, resourcing, pre-screening for technical and specific clinical roles as well as high volume non-clinical roles
- Proactive sourcing to create and maintain candidate pools
- Managing candidates via ATS, ensuring candidate progress tracked and updated in a timely manner
- Ensuring a top-quality standard candidate experience and identifying key areas of improvement of recruitment processes
- End-to-end recruitment delivery of high volume clinical and non-clinical roles, serving a key government contract with the Australian Department of Home Affairs
- Meeting and exceeding KPIs and time-to-fill targets
- Development of creative recruitment resolutions using a variety of tools and methods to attract a diverse talent pool in a difficult recruitment market
- Creating and preserving key stakeholder relationships via coordination and assistance of candidate interviews
- Reporting on weekly recruitment activity
- Use of various systems (Workday, Avature, Microsoft Office Suite, ServiceNow, AWS)
People Services Administrator
BUPA AUSTRALIA
06.2021 - 12.2021
- Primary point of contact for all HR queries via service desk call support
- Creation and curation of letter of employment, data change and job change letters
- Timely and accurate processing of HRIS system activities (including, but not limited to, contracts, transfers, promotions, onboarding and offboarding)
- Ensuring adherence of general HR policy and processes queries related to the employee lifecycle as they come through in a timely manner
- Creation and maintenance of relationships with varied stakeholders within the business, including Recruiters, Payroll, People Partners, and Digital Solutions
- Experience with Workday, Fit2Work, ServiceNow and AWS
- Prioritisation and management of HRIS enquiries from employees on varied requests
- Providing assistance to Talent Acquisition Partners in the name of CV and phone screening and job requisition creation
- Various ad-hoc duties related to the provision of outstanding employee experience
Human Resources Administrator
PS FORMULA / SMILE SOLUTIONS
10.2020 - 06.2021
- End-to-end recruitment tasks relating to new and terminated employees (including, but not limited to phone interviews, face to face interviews, trials, reference checks, offer calls and emails, company inductions, exit interviews)
- Job advertisement using Seek (tasks including, but not limited to position description creation, job advertisement creation, shortlisting candidates, sending communications to unsuccessful candidates)
- General forming of employee records (both hard and soft copy)
- Preparing and amending employee documents (employee agreements and contracts, offer letters, employee details, etc.)
- Recruitment reports distributed to upper management team
- General employee maintenance for over 300 employees across 15 entities
- Recruitment and maintenance of trainee employees
- Responsible for wage subsidy claims relevant to trainee employees
- Consolidation and audit of employee files
- Employment verification and reference letters
- Adhoc administration duties as required by HR Manager and Managing Director
Education
Bachelor of Law (Honours)/Commerce -
La Trobe University
Bundoora11-2022
Skills
- Client Service
- Strong Initiative
- Effective time management
- Collaboration
- Learning & problem-solving agility
- Stakeholder relationships
- Emotional intelligence
- Documentation and reporting
Timeline
Senior Officer, Leadership & Organisational Development
DEAKIN UNIVERSITY
04.2024 - Current
Senior Adviser, Recruitment Services
DEAKIN UNIVERSITY
01.2023 - 04.2024
Talent Acquisition Adviser
MADDOCKS
07.2022 - 01.2023
Talent Acquisition Partner
BUPA AUSTRALIA
12.2021 - 07.2022
People Services Administrator
BUPA AUSTRALIA
06.2021 - 12.2021
Human Resources Administrator
PS FORMULA / SMILE SOLUTIONS
10.2020 - 06.2021
Bachelor of Law (Honours)/Commerce -
La Trobe University
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