Bethan White

• Event set up, moving furniture and placement of all items brought to venue by couple in line with requests, ensuring a very high standard is met.
• Used creativity, innovation and problem-solving skills when required.
• Effective and confident communication with wedding guests, close team members and wider staff network.
• Assisted with gardening and grounds maintenance.
• Assisted with venue repairs, and repainting of a grade 3 listed building.
• Assisted with housekeeping, making beds and cleaning duties.

• Developed and implemented training materials for new hires on fitting techniques and customer service standards.
• Analyzed sales data to identify opportunities for increasing product offerings aligned with customer preferences.
• Handled customer inquiries professionally, addressing concerns while maintaining a positive atmosphere within the store environment.

• Operated in a busy customer focused environment, which required flexibility, organisation and time management.

• Assisted visitors with navigation and information about shopping centre amenities and events.
• Managed booking systems for facilities, ensuring accurate scheduling and coordination of services.
• Trained in Disability awareness, Emergency First Aid and Fire Awareness.

• Prepared and served a variety of cocktails and beverages with precision.
• Managed inventory levels, ensuring timely replenishment of supplies.
• Provided exceptional customer service, enhancing guest satisfaction and loyalty.
• Collaborated with kitchen staff to coordinate food and drink orders efficiently.
• Maintained cleanliness and organization of bar area to meet health standards.
• Served high customer volumes during special events, nights, and weekends.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.