Bethany Bell-Dyer

• Assisted customers with frame selection, lens options, and product features
• Measured and adjusted frames to ensure proper fit and comfort
• Performed minor frame repairs, adjustments, and maintenance
• Managed inventory, stock replenishment, and ordering
• Scheduled appointments and handled phone and email enquiries
• Maintained accurate customer records and sales documentation
• Customer service & communication
• Sales & upselling
• Attention to detail
• Cash handling & POS systems
• Time management & multitasking

• Maintained visual merchandising and store presentation standards
• Managed stock levels, replenishment, and inventory control
• Assisted with stock deliveries and organisation of storage areas
• Handled customer enquiries in person and by phone
• Resolved customer issues professionally and efficiently
• Customer service & communication
• Sales & product knowledge
• Problem-solving & conflict resolution
  Time management & multitasking
  Attention to detail
• Achieved sales targets through upselling and product knowledge
• Processed transactions, returns, and exchanges using POS systems

• Provided personalised styling advice to mature clientele with a focus on comfort, fit, and confidence
• Delivered attentive, patient, and respectful customer service
• Built rapport with regular customers and encouraged repeat business
• Assisted with outfit coordination, sizing, and fabric selection
• Processed sales, returns, and exchanges accurately using POS systems
• Maintained high standards of visual merchandising and store presentation
• Responsible for opening and closing procedures
• Managed stock replenishment and size availability
  
  Handled customer enquiries in person and by phone
• Assisted with special orders and alterations coordination
• Maintained tidy fitting rooms and sales floor
• Empathy & communication
  Patience & active listening
  Styling & attention to detail
  Trust-based sales
  Time management

• Assisted customers in selecting appropriate food, accessories, and supplies for their pets
• Delivered friendly, patient, and reliable customer service
• Processed sales, returns, and exchanges using POS systems
• Maintained animal welfare standards in line with company policies
• Cleaned and maintained animal enclosures and store areas
• Monitored animal health and reported concerns to management
• Handled animals safely and confidently
• Managed stock replenishment and inventory control
• Maintained store cleanliness and visual merchandising standards
• Followed safety, hygiene, and animal welfare guidelines

• Provided friendly and efficient customer service
• Processed orders and handled transactions accurately

Prepared food and beverages following safety standards

• Maintained cleanliness and hygiene in work areas
• Worked effectively as part of a fast-paced team