Bethany Bobir
Runcorn,QLD
Summary
Dynamic and adaptable hospitality professional, with a love for coffee making and customer service. Known for achieving silky milk every time and fostering strong relationships, I thrive in fast-paced environments, consistently exceeding expectations while delivering exceptional service and maintaining high standards.
Overview
5
5
years of professional experience
Work History
Train Driver
Fun Xpress Train
Roma Street, QLD
02.2024 - 06.2025
- Assist customers board the train, routine safety checks
- Operate electric train with passengers, while verbally guiding through botanical gardens
- Collaborated with team members to maintain a smooth operation schedule.
- Sold tickets, managed ride seating and times
- Made coffee, snow cones and served gelato
Cafe Team Leader
Sandstone Point Hotel
Sandstone Point, QLD
03.2022 - 12.2024
- Led daily operations to ensure high service standards and guest satisfaction.
- Trained new team members on bar protocols, coffee basics, and team expectations.
- Cultivated strong relationships with regular patrons, fostering a welcoming and relaxed atmosphere.
- Served coffee and tea to meet customer preferences.
- Ensured cake fridge was regularly rotated and stocked for optimal freshness.
- Streamlined processes that enhanced overall team efficiency and quality of beverages.
Telephone Fundraiser
Clever Contacts
Brendale, Australia
01.2023 - 01.2024
- Raised donations for major charities (MSF, RSPCA, etc.)
- Regularly exceeded KPIs
- Conducted outbound, engaging phone calls to connect with potential donors.
- Built resilience and communication skills through difficult calls
Bartender
The Fortitude Music Hall
Fortitude Valley, QLD
01.2021 - 01.2023
- Provided fast-paced, accurate and friendly bar service during live events.
- Maintained RTD, wine and spirit stock levels throughout shift.
- Performed opening and closing duties including polishing, stacking chairs, cleaning concert floors, lifitng heavy objects like tables
- Ticket box service, including door service, welcoming guests, scanning tickets and helping with any event specific enquiries
Front End Assistant
Woolworths
Chermside, Australia
01.2021 - 01.2022
- Scanned groceries efficiently while engaging customers in conversation.
- Operated self-checkout stations to facilitate quicker transactions.
- Packaged online orders promptly to ensure timely delivery.
- Addressed customer queries, complaints, and returns to enhance service experience.
- Checked IDs and served cigarettes in compliance with regulations.
Crew Member
Guzman y Gomez
Bowen Hills, Australia
01.2020 - 05.2021
- Took high-volume drive-thru orders while delivering exceptional customer service.
- Trained new staff and prepared large batch ingredients.
- Prepared and assembled food items following company recipes and standards.
- Assisted in training new crew members on operational procedures and customer interaction.
Barista
Hot Bread
Margate, Australia
01.2022
- Prepared sandwiches to order, assisted in the preparation of baked goods, and made coffee, frappes, and tea with precision.
- Maintained a strong customer rapport with locals.
- Managed inventory levels and restocked supplies as needed during shifts.
Education
Bachelor of Contemporary Australian Indigenous Art -
Griffith University, Queensland College of Art And Design
Queensland, Australia12-2026
House Leader + Indigenous Leader -
St James College
Spring Hill12-2019
Skills
- Friendly and enthusiastic customer service
- Achieve silky milk every time
- Fast grinder recalibration
- Clear communication
- Strong and able to lift heavy
- Logical and emotionally intelligent
- Thrive in fast-paced environments
- Adaptable
Timeline
Train Driver
Fun Xpress Train
02.2024 - 06.2025
Telephone Fundraiser
Clever Contacts
01.2023 - 01.2024
Cafe Team Leader
Sandstone Point Hotel
03.2022 - 12.2024
Barista
Hot Bread
01.2022
Bartender
The Fortitude Music Hall
01.2021 - 01.2023
Front End Assistant
Woolworths
01.2021 - 01.2022
Crew Member
Guzman y Gomez
01.2020 - 05.2021
Bachelor of Contemporary Australian Indigenous Art -
Griffith University, Queensland College of Art And Design
House Leader + Indigenous Leader -
St James College