Bethany Carruthers

* Pay Invoices

* Myob (reconciling, profit & loss sheets)

* Scan/copy Documents

*Create Word Documents

*Generate Invoices

*Internet Banking

*Pick up/ Drop off Deliveries

*Phone Calls

*Emailing

*Speak with Accountant when necessary

• Collaborated with clients to design custom cakes for weddings, birthdays, anniversaries, and other events that exceeded expectations in both taste and presentation
• Conducted regular quality control checks on products, ensuring consistency in taste and presentation for each order fulfilled.
• Demonstrated excellent time management skills by juggling multiple orders.
• Delivered and set up cakes to clients at venue.

• Used POS system to process sales, returns, online orders, and gift card activations.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Maintained tidy and organized store environment to comply with cleanliness standards.
• Collaborated with team members to accomplish sales goals and improve overall store performance.
• Interacted with customers proactively, identifying needs and offering suitable product recommendations.
• Actively engaged customers to provide general assistance and information on store merchandise.
• Enhanced store appearance through diligent merchandising and regular upkeep of displays.
• Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
• Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
• Demonstrated flexibility by adapting to various roles within the retail environment as needed.
• Processed transactions accurately, balancing cash registers at the end of each shift.
• Assisted customers with prompt and polite support in-person and via telephone.