Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bethany Kafoa

Melbourne,VIC

Summary

Dynamic professional with a proven track record in cultural adaptability and educational leadership, honed through experiences with The Church of Jesus Christ of Latter-day Saints and prominent retail brands. Excelled in volunteer recruitment and crisis management, enhancing team performance and customer satisfaction. Skilled in group facilitation and reporting, demonstrating a significant impact in diverse environments. Experienced missionary volunteers prepared for impactful service. Strong focus on team collaboration and achieving results. Reliable, adaptable, and skilled in community outreach, cultural sensitivity, and project management. Employers can expect dedication, empathy, and effective communication.

Overview

4
4
years of professional experience

Work History

Missionary Volunteer

The Church of Jesus Christ of Latter Day Saints
2023.04 - 2024.10
  • Serving the underprivileged and offering assistance, particularly humanitarian relief.
  • Cultivating empathy and ties with individuals from different backgrounds.
  • Establish and meet long-term educational and personal development objectives on a weekly basis.
  • Provided guidance and training to incoming missionaries on how to teach and cope with a demanding schedule of missionary work.
  • Encouraging, assessing, reporting, monitoring, and providing care for twelve missionaries during a 12-month period are under your purview.
  • Spent 18 months living in Tongatapu, where I gained more cultural awareness and improved my language skills by learning the local dialect.

Retail Sale Assistant

Just Group
2022.02 - 2023.03
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
  • Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Retail Sales Associate

Culture Kings
2021.06 - 2022.01
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Crew Member

Hungry Jack's
2021.01 - 2021.04
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

Holy Spirit College
Sydney, NSW
09.2021

Skills

  • Cultural Adaptability
  • Teaching experience
  • Volunteer Recruitment
  • Reporting skills
  • Report writing abilities
  • Educational leadership
  • Meeting leadership
  • Crisis Management
  • Group Instruction
  • Group facilitation

Languages

Tonga
Native or Bilingual
English
Native or Bilingual

Timeline

Missionary Volunteer

The Church of Jesus Christ of Latter Day Saints
2023.04 - 2024.10

Retail Sale Assistant

Just Group
2022.02 - 2023.03

Retail Sales Associate

Culture Kings
2021.06 - 2022.01

Crew Member

Hungry Jack's
2021.01 - 2021.04

High School Diploma -

Holy Spirit College
Bethany Kafoa