Bethany Knuckey
Canningvale,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Independent Support Work
self employed
Perth, WA
02.2023 - Current
- Roles: Caring for one client- incomplete quadriplegic
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Encouraged independence by teaching skills needed for everyday life.
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
- Maintained records of services provided, client progress, and goals achieved.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Administered medication according to doctor's orders and monitored side effects.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
NDIS Admin/ Payroll
self employed
Perth, WA
02.2023 - Current
- Reviewed and verified employee timesheets for accuracy and completeness.
- Prepared monthly reports on payroll expenses for management review.
- Ensured that all required withholdings were made accurately and timely.
- Managed payroll and time and attendance systems.
- Processed new employee paperwork and entered information into payroll system.
- Maintained up-to-date payroll records by recording employee exemptions, transfers and resignations.
- Processed and issued paychecks and earnings statements.
- Processed payroll in accordance with federal, state, and local regulations.
- Maintained accurate records of all payroll transactions.
Agency Support Work
Always About Me
Perth, WA
08.2022 - 04.2023
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Developed positive relationships with patients by demonstrating empathy and respect for their needs.
- Ensured that all necessary supplies are available for providing quality patient care.
- Performed light housekeeping duties such as laundry services for residents.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
- Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use.
- Monitored changes in client behavior and reported any concerns to management.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Transported patients to medical, dental and personal care appointments.
Shift Supervisor
Chicken Treat
Riverton, WA
04.2020 - 08.2022
- Provided on-the-job training to new staff members.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to facilitate business operations.
- Assigned tasks to team members based on their strengths and skill sets.
- Resolved customer complaints in a timely manner.
- Resolved customer complaints and reported issues to senior management.
- Monitored staff performance to ensure quality standards were met.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Assisted upper management with daily operations to meet standards of service and quality.
- Conducted weekly inventory of supplies, equipment, and food items.
- Maintained accurate records of daily transactions and deposits.
- Coordinated shift workers for inventory receiving, auditing and restocking.
Shift Supervisor
Chicken Treat
Applecross, WA
09.2019 - 04.2020
- Provided on-the-job training to new staff members.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to facilitate business operations.
- Assigned tasks to team members based on their strengths and skill sets.
- Resolved customer complaints in a timely manner.
- Resolved customer complaints and reported issues to senior management.
- Monitored staff performance to ensure quality standards were met.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Maintained accurate records of daily transactions and deposits.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Enforced company policies fairly while maintaining an open door policy for staff concerns.
- Collaborated with team members to improve performance and implement training updates.
Multi-skilled Team Member
Chicken Treat
Applecross, WA
04.2019 - 09.2019
- Performed opening and closing duties such as cleaning work areas and restocking shelves.
- Provided excellent customer service by attending to guests needs promptly.
- Completed opening, closing and shift change tasks by following company guidelines.
- Served orders to customers at windows, counters and tables.
- Maintained knowledge of current menu items and promotions.
- Verified orders and bagged items for easy transport.
- Assisted fellow team members with various duties when needed.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
- Operated cash registers to process customer payments efficiently.
- Cleaned and maintained the dining area, kitchen equipment, and counters.
- Prepared food items according to company recipes and standards.
- Greeted customers in a friendly manner and took orders accurately.
- Ensured that all food was cooked properly by verifying temperatures with thermometers.
- Stocked supplies such as napkins, condiments, trays, cups, lids, straws.
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Promoted food items, beverages and desserts to increase sales.
Education
Diploma of Nursing -
North Metropolitan TAFE
Mt Lawley, WA07-2024
Cert 4 In Prep for health and nursing studies -
South Metropolitan TAFE
Murdoch, WA07.2022
Cert 2 in Civil Construction -
Ertech Construction Academy
Guildford, WA11.2019
Year 12 Certificate -
Alta 1 College
Canning Vale, WA09.2019
Skills
- Relationship Building
- Analytical Thinking
- Organizational Skills
- Decision-Making
- Effective Customer Communication
- Task Prioritization
- Interpersonal Communication
- Effective Communication
- Team Building
- Professionalism
- Patient Monitoring
- Infection Control Standards
- Privacy and Confidentiality
- Direct Patient Care
- ADL Assistance
- Health Promotion
- Mobility Assistance
- Basic Nursing Care
- Vitals Monitoring
- Catheter Care
- Medical Chart Management
- Vital Signs Monitoring
Personal Information
Date of Birth: 03/20/03
Certification
- First aid
- C Class Automatic License
- CPR (not current)
- Manual Handling
- NDIS module certificate
References
- Kirsty Buchanan, Past Chicken Treat Manager, 04287767479
- Timothy Hunter, Ertech Construction Academy, 0488791242
- Peter Murphy, Independent client NDIS Admin/ Payroll, 0414555540
Timeline
Independent Support Work
self employed
02.2023 - Current
NDIS Admin/ Payroll
self employed
02.2023 - Current
Agency Support Work
Always About Me
08.2022 - 04.2023
Shift Supervisor
Chicken Treat
04.2020 - 08.2022
Shift Supervisor
Chicken Treat
09.2019 - 04.2020
Multi-skilled Team Member
Chicken Treat
04.2019 - 09.2019
Diploma of Nursing -
North Metropolitan TAFE
Cert 4 In Prep for health and nursing studies -
South Metropolitan TAFE
Cert 2 in Civil Construction -
Ertech Construction Academy
Year 12 Certificate -
Alta 1 College
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