Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Bethany Kreymborg

Box Hill,VIC

Summary

Enthusiastic Customer Sales Assistant keen to provide shoppers with exceptional customer service and enjoyable retail experiences. Supports prescribed business goals through positive customer interactions and natural conversation. Responsible, and possessing excellent communication, organisational, and multitasking abilities. Professionally versed in product merchandising, handling cash, using the POS, and maintaining high-level customer service by resolving customer requests, needs, and problems.

Currently studying a Master of Primary Education at La Trobe University.

Overview

5
5
years of professional experience

Work History

Educator

Camp Australia
01.2024 - Current
  • Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
  • Developed strong relationships with students, fostering trust and open communication within the before and after-school care setting.
  • Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
  • Managed daily attendance records, ensuring accurate documentation of student participation in the program.
  • Used patience, skill, and various behaviour modification techniques to maintain order and safety.
  • Observed play activities to identify positive behaviours and areas in need of improvement, implementing behaviour redirection where appropriate.
  • Fostered a positive environment for students, effectively addressing any behavioral issues that arose during before and after school care.

Tutor

Full Spectrum Education
01.2024 - Current
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
  • Met with parents to discuss student progress and address concerns.
  • Used positive reinforcement, repetition, and review to help students master challenging material.
  • Developed individualized lesson plans tailored to each student's unique learning needs and goals.
  • Built strong rapport with students through active listening, empathy, and genuine interest in their success.
  • Planned lessons for the allotted time to strengthen weaker areas and build skills.

ASSISTANT STORE MANAGER

SKECHERS
05.2023 - 03.2024
  • Set goals and sales targets for the team.
  • Enhanced store appearance for increased sales, maintaining cleanliness and implementing strategic merchandise.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction.
  • Mentored and trained new staff
  • Assisted customers with finding the right product to suit their needs
  • Supervised all shifts delegating roles to the team considering their strengths
  • Provided feedback to my team on areas of opportunity
  • Created a workplace where the team felt supported to share their ideas
  • Visual merchandising changes and updates
  • Communicated daily action plans so team knew their expectations.

RETAIL ASSISTANT

BRAS N THINGS
11.2019 - 04.2023
  • Provided sensitive, empathetic service to customers
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a tidy and organized store environment to comply with cleanliness standards.
  • Resolved customer complaints professionally, maintaining a positive brand image.
  • Assisted in visual merchandising, creating attractive displays that stimulated purchase desire.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Worked with the team to serve customers using store positioning and communicating with each other throughout the store.

Education

Bachelor of Public Health And Health Promotion

Deakin University
Melbourne, VIC

Masters of Primary Teaching (Current)

La Trobe University
Melbourne, VIC

Skills

  • Leadership
  • Multitasking
  • Customer service
  • Providing feedback to staff
  • Teamwork
  • Professionalism
  • Empathy
  • Teaching strategies
  • Group and individual instruction
  • Team Collaboration
  • Time Management
  • Problem solving

Personal Information

Title: MASTERS OF EDUCATION STUDENT (PRIMARY AND SECONDARY)

References

AMELIA SEVASTOPLOUS, 0410006822, Amelia_sevastopolous@hotmail.com

Timeline

Educator

Camp Australia
01.2024 - Current

Tutor

Full Spectrum Education
01.2024 - Current

ASSISTANT STORE MANAGER

SKECHERS
05.2023 - 03.2024

RETAIL ASSISTANT

BRAS N THINGS
11.2019 - 04.2023

Bachelor of Public Health And Health Promotion

Deakin University

Masters of Primary Teaching (Current)

La Trobe University
Bethany Kreymborg