Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Bethany Leake

Bethany Leake

Brisbane,QLD

Summary

Strong background in customer service and team management. Passionate about serving others and dedicated to continuous learning and skill development. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Restauarant General Manager

Collins Foods
10.2019 - Current
  • Managed all aspects of daily operations, including managing budgets, inventory control, and supplier relations.
  • Set clear expectations and created positive working environment for employees.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.

Assistant in Nursing

Mater
10.2021 - 08.2023
  • Adhered to protocols such as contact, droplet and airborne safety precautions.
  • Gained experience in various settings including temporary Covid ward and worked cooperatively in a multidisciplinary team.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Supervisor

IGA Belmont
12.2017 - 05.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Education

Bachelor of Nursing And Paramedicine - Nursing

Australian Catholic University
Brisbane, QLD
12-2026

Skills

  • Operations management
  • Inventory management
  • Cost control
  • Staff scheduling
  • Customer engagement
  • Business management
  • Team leadership
  • Time management

Certification

  • Current blue card
  • Fully vaccinated (including covid booster)
  • Hand hygiene certificate
  • First aid certificate
  • CPR certificate
  • Metro North infection control awareness
  • Health safety and wellbeing induction (Metro North)
  • Occupational violence prevention fundamentals
  • Prevention management of musculoskeletal disorders.
  • NDIS Worker screening card holder
  • N95 fit test
  • Food safety Certificate

Accomplishments

  • ADF Long Tan Youth Leadership and Teamwork Award 2019

Timeline

Assistant in Nursing

Mater
10.2021 - 08.2023

Restauarant General Manager

Collins Foods
10.2019 - Current

Supervisor

IGA Belmont
12.2017 - 05.2020

Bachelor of Nursing And Paramedicine - Nursing

Australian Catholic University

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Bethany Leake