Bethany Li
Glen Waverley,VIC
Summary
Dynamic and dedicated Play Centre Attendant at Absolute Kaos Play Centre, skilled in customer service and safety compliance. Enhanced guest experiences through effective communication and teamwork, ensuring a safe and enjoyable environment for children. Recognized for attention to detail and a strong work ethic, consistently promoting positive interactions among peers.
Overview
1
1
Certification
Work History
Play Centre Attendant/Customer Service Assistant
Absolute Kaos Play Centre
Melton, VIC
10.2021 - 12.2021
- Supervised play areas to ensure safety and enjoyment for children.
- Assisted guests with inquiries and provided excellent customer service.
- Monitored children's behavior to promote positive interactions among peers.
- Set up and dismantled equipment for events and daily operations efficiently.
- Communicated effectively with parents regarding safety guidelines and policies.
- Collaborated with team members to enhance overall guest experience at the center.
- Greeted customers, answered their questions and provided them with assistance.
- Cleaned work areas and equipment at the end of each shift.
- Assisted other staff members in completing tasks as needed.
- Monitored main areas to replenish inventory items when supplies ran low.
- Eliminated safety hazards, removed soiled items, and collected trash from customer areas.
Education
Bachelor of Nursing - Nursing
Monash University
Clayton, VIC11-2027
High School Diploma -
Avila College
Mount Waverley, VIC10-2024
Skills
- Team collaboration
- Time management
- Customer service
- Safety compliance
- Communication skills
- Cleanliness and hygiene
- Room inventory control
- Safety awareness
- Safety
- Decision-making
- Strong work ethic
- Attention to detail
- Reliability
- Facility Familiarity
- Professionalism
- Self-discipline
- Active listening
- Personable and friendly
- Multilingual capacity
- Customer relationship management
- Client service
- Relationship building
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Certification
- Working with Children Check (WWCC)
- Police Check
Affiliations
- National-Level Badminton Player – Competed in national tournaments, demonstrating discipline, time management, and teamwork.
Accomplishments
- ‘Love of Learning’ Award – Recognized in Year 9 and Year 11 for outstanding dedication to academic growth.
- Class Captain – Elected multiple times throughout high school, demonstrating leadership, responsibility, and teamwork.
- Language Arts Captain (Primary School) – Led activities and supported peers, fostering engagement and collaboration in the classroom.
- Winner, National Badminton Tournament – Demonstrated high-level skill, discipline, and commitment to excellence.
Timeline
Play Centre Attendant/Customer Service Assistant
Absolute Kaos Play Centre
10.2021 - 12.2021
Bachelor of Nursing - Nursing
Monash University
High School Diploma -
Avila College
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