Bethany Louttit-Brozic
Yanchep,WA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Hugo Boss
11 High St, Perth Airport WA 6105
06.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Sales Associate
UNIQLO
Joondalup, WA
08.2022 - 03.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
Retail Worker
Woolworths
Yanchep, WA
08.2021 - 07.2022
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
Volunteer
Salvos
Butler, WA
05.2021 - 07.2021
- Enhanced customer satisfaction by providing attentive and knowledgeable assistance.
- Boosted store sales by creating visually appealing and organized merchandise displays.
- Contributed to a positive work environment by collaborating with team members on various tasks.
- Assisted in maintaining store cleanliness, promoting a welcoming atmosphere for customers.
- Provided efficient cashier services, ensuring accurate transactions and minimizing wait times for customers.
- Resolved customer issues promptly, demonstrating excellent problem-solving skills and professionalism.
Education
Yanchep Secondary Collage
Yanchep, WASkills
- Payment Processing
- Customer Needs Assessment
- Client Account Management
- Upselling
- Product Sales
- Sales Trends
- Product Recommendations
- Fitting Room Maintenance
- Cash Handling
- Listening Skills
- Store Opening and Closing
- Customer Service
Affiliations
- Cooking
- Reading
- Journaling
Timeline
Sales Associate
Hugo Boss
06.2023 - Current
Sales Associate
UNIQLO
08.2022 - 03.2023
Retail Worker
Woolworths
08.2021 - 07.2022
Volunteer
Salvos
05.2021 - 07.2021
Yanchep Secondary Collage