Bethany Macarthur
Summary
My name is Bethany Macarthur and I'm an 18 year old looking for extra afternoon/night hours to financially support myself. Proven track record in enhancing customer satisfaction and teamwork at Macarthur Real Estate Agency and Grill'd, demonstrating strong customer interaction and multitasking abilities. Excelled in fast-paced environments, significantly contributing to team success and maintaining high cleanliness standards. Skilled in telephone communication and client relations, fostering loyalty and efficient service. Strong communicator with excellent organizational and time management skills. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
4
4
years of professional experience
Work History
Restaurant Team Member
Grill'd
Wagga Wagga, NSW
05.2023 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Junior Assistant
Macarthur Real Estate Agency
Wagga Wagga, NSW
01.2020 - Current
- Contributed to team success by supporting colleagues in various tasks as needed.
- Developed strong relationships with clients for increased loyalty and satisfaction.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Took calls to set appointments, answer questions and resolve concerns.
- Facilitated the onboarding process for new hires, ensuring a smooth transition into the company culture.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Education
High School Diploma -
Mater Dei Catholic College
Wagga Wagga, NSW11.2023
Skills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Taking Orders
- Reception duties
- Telephone skills
Timeline
Restaurant Team Member
Grill'd
05.2023 - Current
Junior Assistant
Macarthur Real Estate Agency
01.2020 - Current
High School Diploma -
Mater Dei Catholic College