Summary
Overview
Work History
Education
Skills
References
Affiliations
Timeline
Generic

BETHANY PAGANO

Officer,Australia

Summary

Customer-oriented Sales Assistant, seeking casual retail employment. Experienced in customer service, sales, and merchandising, with a strong background in team collaboration and POS operations. Confident engaging with customers, managing fast-paced environments, and providing exceptional service, quick learner with flexible availability, and a strong work ethic.

Overview

6
6
years of professional experience

Work History

Sales Assistant

Robins Kitchen
Fountain Gate, VIC
01.2020 - 03.2024
  • Engaged in product knowledge training sessions to stay updated on the latest features, benefits, and promotions.
  • Researched and acquired product knowledge expertise in assigned product categories.
  • Greet and anticipate customer needs, and provide them with high-quality service, whilst upholding company standards and values to ensure customer satisfaction.
  • Used point-of-sale systems to track inventory levels and properly restock shelves.
  • Meticulously handling POS system transactions, including credit, exchanges, returns, and refunds, to ensure seamless and accurate cash flow.
  • Actively staying informed about the latest sales offerings and loyalty programs.
  • Having excellent communication with both customers and my team to ensure customer satisfaction and to maintain a positive workplace.

Clothing Sales Assistant

Jeanswest
Brisbane, QLD
02.2022 - 07.2023
  • Organised back-stock items and ensured the sales floor was fully stocked.
  • Managed cash register, including processing credit card and cash payments.
  • Offered recommendations to customers, enhancing their shopping experience.
  • Tracked inventory levels and placed orders for new stock as needed.
  • Maintained a clean and safe shopping environment for customers.
  • Assisted customers in finding and selecting products based on their needs.
  • Maintained knowledge of current promotions, policies regarding payment, exchanges, and security practices.
  • Organised the sales floor to ensure merchandise was attractively displayed.

Nanny

Self-employed
Officer, Victoria
01.2023 - Current
  • Provide individualized care for up to 5 children at a time aging from newborn up to young teens.
  • Develop and implement daily routines, including educational activities, playtime, and meal preparation.
  • Support children with ADHD, ASD, and PDA through tailored strategies to encourage engagement and learning.
  • Collaborate with parents to create behaviour management plans and monitor progress.
  • Maintain a safe and organized environment, ensuring the well-being of all children.
  • Implemented effective communication techniques to connect with non-verbal children, enhancing understanding and engagement.
  • Organized outings and activities that encourage social skills and physical activity.

Childhood Educator

Kidshouse Early Learning
Clyde North, Victoria
07.2023 - 03.2024
  • Supported a team in supervising up to 25 children, maintaining a clean and safe environment.
  • Communicated professionally with parents, and co-workers.
  • Managed daily routines and handled food, nappies, and hygiene safely.
  • Developed time management and problem-solving skills under pressure.

Education

Bachelor of Education - PRIMARY EDUCATION

Swinburne
Online
12.2027

CERTIFICATE III - EARLY CHILDHOOD EDUCATION

Tafe Queensland
Online
02.2024

Skills

  • Customer care
  • Team collaboration
  • Initiative
  • POS & Cash Handling
  • Upselling & Product Knowledge
  • Fast-Paced Multitasking
  • Visual Merchandising
  • Time Management
  • Communication
  • Conflict resolution

References

  • Lisa Mitchell, Nanny client, 0468904635
  • Narinder Kaur, Childcare Supervisor, 0470426665, kaurnarinder1996@gmail.com
  • Kylie Thompson, Robins Kitchen Manager, 0425738978

Affiliations

  • Small business owner
  • Acting stage and screen graduate
  • Sustainability advocate
  • Mindfulness practices

Timeline

Childhood Educator

Kidshouse Early Learning
07.2023 - 03.2024

Nanny

Self-employed
01.2023 - Current

Clothing Sales Assistant

Jeanswest
02.2022 - 07.2023

Sales Assistant

Robins Kitchen
01.2020 - 03.2024

Bachelor of Education - PRIMARY EDUCATION

Swinburne

CERTIFICATE III - EARLY CHILDHOOD EDUCATION

Tafe Queensland
BETHANY PAGANO