Bethany Pinel
Bathurst,NSW
Summary
Proficient in customer service practices and related options. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bar Waiter
Works For You
10.2023 - Current
- I worked at the Bathurst 1000 in October in the box offices and at the Bathurst Council Christmas Party in December.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Ensured responsible alcohol service, adhering to local laws and regulations regarding age verification and intoxication levels.
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
Team Member
Taco Bell
03.2023 - Current
- Improved customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Assisted in boosting restaurant sales by upselling menu items and promoting daily specials to guests.
- Customer gratification by providing efficient and friendly service during busy meal times.
- Maintained a clean and sanitary work environment by adhering to strict health and safety guidelines, ensuring a safe dining experience for all customers.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
Education
Year 11
SCEE
HomeschoolSkills
- Customer Service
- Cash Handling
- Order taking and accuracy
- Service Prioritization
- Table Bussing
- Decision-making
- Memory retention
- Adaptability
- Problem-solving
Certification
RSA
First Aid Certificate
White Card
Timeline
Bar Waiter
Works For You
10.2023 - Current
Team Member
Taco Bell
03.2023 - Current
Year 11
SCEE
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