Bethany Reed
Perth,Australia
Summary
Results-driven customer service professional with proven expertise in upselling and conflict resolution. Enhances store performance through adaptability and proactive problem-solving. Experienced in high-volume environments, delivering operational support and managing supplies efficiently. Available for full-time work and committed to contributing positively to team and business success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Assistant
Harli and Harpa
Perth, WA
02.2026 - Current
- Facilitated product selection by providing knowledgeable recommendations to customers.
- Managed inventory restocking and organized product displays for enhanced visibility.
- Processed transactions efficiently using point-of-sale system during peak hours.
- Collaborated with team members to cultivate a welcoming store environment.
- Assisted customers in locating specific products, addressing inquiries and offering advice.
- Maintained up-to-date knowledge of current jewelry trends and designs.
Retail Assistant Manager
Florentine Eyewear
06.2025 - Current
- Delivered personalised customer experiences by greeting clients, identifying their eyewear needs, and recommending appropriate frames and lenses.
- Executed sales transactions accurately using POS system, contributing to seamless customer experiences.
- Assisted with frame fittings and adjustments to ensure comfort, proper alignment, and customer satisfaction.
- Maintained store presentation by organizing shelving, displays, and product layout, creating an inviting shopping environment.
- Supported inventory management by tracking stock levels and reordering supplies.
- Trained new employees on customer service standards and product knowledge.
- Performed daily opening and closing duties including cash handling and reconciliation.
- Assisted in managing daily store operations and staff scheduling.
Retail Sales Assistant
Living Emporium
Perth, Australia
01.2023 - 01.2024
- Delivered personalized shopping experiences by greeting customers, identifying their needs, and providing tailored product recommendations.
- Processed sales, returns, online orders, and gift card activations using POS system to streamline customer transactions.
- Managed returns and exchanges in compliance with company policies, ensuring customer satisfaction and fostering loyalty.
- Maintained store appearance by stocking and replenishing merchandise, organizing displays by size and colour, and creating an inviting shopping environment for customers.
- Enhanced store presentation through consistent upkeep of shelves, racks, and displays.
- Assisted in onboarding and training new employees to enhance team performance and achieve sales goals.
Education
High School Diploma -
Mercedes College
Perth, WA11-2025
Skills
- Customer interaction
- Team collaboration
- Organizational skills
- Data analysis
- Proactive engagement
- Spreadsheet development
- Internet research
References
- Emma Gatti, Store Manager, Living Emporium, 0412 914 796
- Mrs. Leanne Davis, Leanne.davis@mercedes.wa.edu.au
- Rozhina Rahman, Store Manager, Florentine Eyewear, 0468485475
Volunteer Experience
- Swan View Primary School, Assisted teachers with classroom tasks and end-of-year preparations., Followed instructions and completed tasks with initiative and reliability.
- Mercedes College, Handled lunch orders and stocked items., Gained experience using EFTPOS machines and tills to manage transactions efficiently.
Certification
Driver's Licenses
Timeline
Sales Assistant
Harli and Harpa
02.2026 - Current
Retail Assistant Manager
Florentine Eyewear
06.2025 - Current
Retail Sales Assistant
Living Emporium
01.2023 - 01.2024
High School Diploma -
Mercedes College