BETTINA GEAR
Macquarie Hills,NSW
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
Work History
Administration/Dental Assistant
Smile Specialists Suite
03.2023 - Current
- Answering phone calls for Newcastle, Neutral Bay and Kiama practices
- Responding to emails
- Booking in patients and being the first point of contact
- Ordering all required stock
- Paying bills and accounts
- Ensuring patient records and X-Rays are up to date
- Liaising with General Dentists regarding patients
- Creating and sending out patient reports
- Assisting the Specialists with personal matters
- Sterilising and logging all instruments
- Assisting the Specialists and Hygienist in the rooms
- Infection control
- All aspects of administration and dental assisting.
Administration Assistant
O'Brien Glass
11.2011 - 03.2023
- Greeting customers, informing them of products available and selling products best suited to them
- Answering all incoming calls, phoning customers to book in or reschedule jobs
- Resolving any problems or complaints the customer might have
- Assisting the Managers with ensuring the branch runs smoothly
- Petty cash
- Data entry
- Obtaining order numbers and invoicing jobs
- Handling cash and processing credit card and Eftpos transactions
- Preparing documents
- Problem solving
- All aspects of administration.
Education
First Aid And CPR -
E First Aid
07.2023
Medical Reception And Terminology Course -
Career Academy
06.2022
Cert III Light Vehicle Automotive -
TAFE
12.2006
High school or equivalent -
St Francis Xavier College
10.2000
High school or equivalent -
St Mary's High School
11.1998
Skills
- Inventory Management
- Procedure Support
- Equipment Sterilization
- Medical Records Management
- Organizational Skills
- Data Entry
- First Aid/CPR
- Teamwork and Collaboration
- Flexible and Adaptable
Timeline
Administration/Dental Assistant
Smile Specialists Suite
03.2023 - Current
Administration Assistant
O'Brien Glass
11.2011 - 03.2023
First Aid And CPR -
E First Aid
Medical Reception And Terminology Course -
Career Academy
Cert III Light Vehicle Automotive -
TAFE
High school or equivalent -
St Francis Xavier College
High school or equivalent -
St Mary's High School
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