Bettina Kappen

* Provide barefoot trimming and rehabilitation service for horses with various hoof conditions.

* Organize work runs efficiently, minimizing travel time and maximizing client service.

* Maintain high personal safety standards while working with horses in various environments.

* Communicate with clients regarding safety protocols and horse care practices.

* Managed an online business, ensuring daily website maintenance and stock ordering.

* Handled shipment logistics from Germany, quality control and customer service.

* Conducted saddle fittings both in-person and via email to meet customer's needs.

* Packed and shipped products with attention to detail and customer satisfaction.

* Maintained accurate records of orders and inventory for efficient operation.

* Developed strong relationships with customers and suppliers to enhance business growth.

* Managed daily store operation, including opening and closing procedures.

* Oversaw stock receipt and placement for efficient warehouse organization.

* Allocated stock to employees for timely shelf replenishment to enhance product availability.

* Maintained store cleanliness and upheld company standards.

* Conducted inventory rotation and precise waste management logging.

* Balanced cash registers and reconciled employee sales at the start and end of shifts.

* Collaborated with team members to address and complete outstanding task during shifts.