Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit client needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Case Manager Specialist
Mallee Sexual Assault Unit Inc. Mallee Domestic Violence Services
Mildura, VIC
04.2021 - Current
Developed and maintained case management plans in accordance with agency policies and procedures.
Facilitated communication between clients, families, community organizations, and other agencies to ensure appropriate services were provided.
Provided crisis intervention services when needed.
Coordinated referrals for medical care, housing, legal assistance, and other social services as necessary.
Maintained accurate documentation of case notes in the computer system according to regulations.
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Adhered to ethical principles and standards to protect clients' confidential information.
Education
Masters - Social Work
La Trobe University
Mildura, VIC
01-2021
Skills
Cultural Competency
Client Advocacy
Regulatory Compliance
Care Coordination
Case Management
Referral Coordination
Needs Assessment
Decision-Making
Conflict Resolution
Certification
Full Drivers Licence
Victorian (paid employment) Working with Children's Check
NSW Working with Children's Check.
Current Nation Police Check - expires 2024
References
References available upon request.
Timeline
Case Manager Specialist
Mallee Sexual Assault Unit Inc. Mallee Domestic Violence Services
04.2021 - Current
Masters - Social Work
La Trobe University
Full Drivers Licence
Victorian (paid employment) Working with Children's Check
NSW Working with Children's Check.
Current Nation Police Check - expires 2024
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