Bevan O'Farrell

• Established strong customer relationships through excellent communication and attentive service.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Consulted with customers to assess needs and propose optimal solutions.
• Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
• Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
• Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
• Trained and motivated employees to perform daily business functions.
• Developed a high-performing team through effective recruitment, training, and performance management.
• Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
• Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
• Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
• Fostered positive company culture, attracting and retaining top talent through motivational leadership.

I commenced my finance career in 2001 with Mortgage Force. I completed the various qualifications at the time to become a ‘mortgage broker and began establishing myself in the industry. In 2009 I completed my Certificate IV in Finance and continued to grow and expand my business. I currently have a successful business and employ 2 staff members.

As an experienced franchisee I have mentored newcomers to the industry and managed staff and industry requirements………

I commenced my finance career in 2001 with Mortgage Force. I completed the various qualifications at the time to become a ‘mortgage broker and began establishing myself in the industry. In 2009 I completed my Certificate IV in Finance and continued to grow and expand my business. I currently have a successful business and employ 2 staff members.

As an experienced franchisee I have mentored newcomers to the industry and managed staff and industry requirements………