Beven Doan
Sunshine,VIC
Summary
As a highly experienced Sales Associate, I have vast experience in customer service and sales. My work path has been distinguished by a consistent devotion to the team's overall success. I accomplish this by my unwavering concentration, rigors attention to detail, and exceptional organisational abilities. These characteristics not only help me to perform in my profession, but also to continually provide outstanding service to our valued clients, fueling the company's growth and success.
Overview
5
5
years of professional experience
Work History
Customer Service
BWS
Sunshine, Braybrook, VIC
12.2021 - Current
- Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Assisted customers by answering questions and fulfilling requests.
Customer Service
Pearl Tea
Sanctuary Lakes, Airport West, Epping, VIC
12.2020 - 12.2021
- Created a unique milk tea flavor by combining different types of tea leaves and adding fruits or spices
- Offered a milk tea delivery service for customers who want to enjoy their favorite drink in the comfort of their homes
- Introduced a loyalty program where customers can earn points and redeem free drinks or other rewards
- Developed a milk tea kit that customers can purchase to make their own milk tea at home.
Assistant Stock Manager
Highpoint Fruit and Vegetable Market
Maribyrnong Highpoint, VIC
03.2019 - 05.2019
- Replenished inventory with focus on addressing customer needs
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories
- Lifted heavy inventory
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Education
Diploma of Information Technology: Information Technology -
Swinburne University of Technology
01.2021
Bachelor of Business - Business Information System
RMIT University
High School -
Maribyrnong College
Skills
- Inventory management
- Report creation
- Dependability and reliability
- Proficiency in housing property
- Approachability
- Store Organization
- Retail sales customer service
- Managing service requests
Affiliations
- RSA Certificate issued by (BWS).
- Working in Diverse Team badge, Common Purpose Certificate and RMIT plus (issued by RMIT).
Languages
English
Professional
Vietnamese
Native/ Bilingual
Timeline
Customer Service
BWS
12.2021 - Current
Customer Service
Pearl Tea
12.2020 - 12.2021
Assistant Stock Manager
Highpoint Fruit and Vegetable Market
03.2019 - 05.2019
Diploma of Information Technology: Information Technology -
Swinburne University of Technology
Bachelor of Business - Business Information System
RMIT University
High School -
Maribyrnong College
Similar Profiles
Dinesh SaravananDinesh Saravanan
Retail Worker at BWSRetail Worker at BWS
LUKE KELLYLUKE KELLY
Liquor Clerk at BWSLiquor Clerk at BWS
Ella DonoghueElla Donoghue
Bottle Store Attendant at BWSBottle Store Attendant at BWS