Beverley Green

• Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
• Drove clients safely to social activities and appointments.
• Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
• Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
• Maintained safety with tidy, clean, and hazard-free home environments.
• Kept detailed daily logs with care actions, patient behaviors, and incidents.
• Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
• Prepared nutritious meals to meet individual dietary needs for clients.
• Provided high level of physical support by lifting, adjusting, and moving clients.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Provided emotional support to clients during challenging times, fostering resilience and coping skills.
• Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
• Transported patients via wheelchair to and from rehabilitation and daily activities.
• Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
• Implemented behavior management techniques when required for the safety of both clients and staff members involved.
• Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
• Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
• Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
• Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
• Checked medication schedules and patient needs to enforce medication administration standards team-wide.
• Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
• Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
• Maintained detailed records of patient progress, documentation of services and case notes.
• Conducted in-home visits to provide supportive services.
• Assessed risk factors of patients and made referrals for further services.

In 2011 I opened my own business as a retail/ second hand dealer.

All aspects of retail including marketing, customer service and relations, stock sourcing, sales and services, window and design etc.

I thoroughly enjoyed working with customers and had incredible feedback during my time working for myself.

Self employed as a second hand dealer.

• Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
• Prepared food and beverages and verified adherence of quality and safe food-handling standards.
• Reduced risks by maintaining clean and organised work environment.
• Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
• Communicated with customers to promptly resolve complaints and address inquiries.
• Processed payments with focus on accuracy and correct cash-handling procedures.
• Delivered excellent customer service to support company reputation and patron satisfaction.
• Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
• Trained new staff members on proper customer service and hospitality policies.
• Provided knowledgeable recommendations for local attractions, dining options, and transportation services.
• Managed reservations accurately, ensuring seamless guest experiences upon arrival.
• Assisted in setting up banquets
• Assisted with event planning
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Front of house

Bar and food prep/ cooking

Event bookings and preparation

All aspects of hospitality