Beverley Ulberg
Auckland,NZ
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. I am committed to improving customer satisfaction and driving positive outcomes, and very passionate about continuous learning and professional development.
Overview
2026
2026
years of professional experience
Work History
Accounts Administrator
SELF EMPLOYED
Melbourne, Vic
04.2024 - 06.2025
- Managed account records and ensured accurate data entry for client transactions.
- Coordinated billing processes and generated invoices for timely payments.
- Utilized accounting software to streamline invoicing and recordkeeping tasks.
- Maintained confidentiality of sensitive client information at all times.
Seafood Supervisor
New World - New Lynn
Auckland, NZ
04.2016 - 05.2017
- Supervised seafood department staff to ensure compliance with safety standards.
- Trained new employees on proper handling and preparation of seafood products.
- Managed inventory levels and conducted regular stock assessments for freshness.
- Assisted customers with product selection and provided cooking recommendations.
- Conducted product displays to enhance customer engagement and sales opportunities.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Monitored quality control for all incoming shipments of seafood products.
- Cut, wrapped, weighed and tared seafood department products.
- Directed and supervised staff performance.
Seafood Warehouse Supervisor
Antons Seafoods
Otahuhu, Auckland GF
- Supervised daily warehouse operations ensuring efficient workflow and safety compliance.
- Monitored inventory levels and assisted in stock replenishment procedures.
- Implemented safety protocols to minimize workplace hazards and injuries.
- Maintained cleanliness and organization of the warehouse environment consistently.
- Resolved customer inquiries regarding products and order status promptly.
- Coordinated with other departments to ensure smooth flow of materials.
- Employed first-in-first-out protocols to reduce waste.
- Informed upper management or department heads of items loaded or problems encountered.
- Enforced company policies related to employee conduct in the workplace.
Skills
- Customer service
- Safety compliance
- Quality assurance
- Problem resolution
- Effective communication
- Workflow coordination
- Invoice management
- Inventory control
- Data entry
- Employee training
- Confidentiality maintenance
Affiliations
- Social Basketball
- Swimming
- Bush Walks
References
References available upon request.
Timeline
Accounts Administrator
SELF EMPLOYED
04.2024 - 06.2025
Seafood Supervisor
New World - New Lynn
04.2016 - 05.2017
Seafood Warehouse Supervisor
Antons Seafoods