Summary
Overview
Work History
Education
Skills
Languages
Smoker Status
Personal Information
Certification
Timeline
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Beverly Dewar

Beverly Dewar

Success

Summary

Results-driven business owner with over a decade of experience driving revenue growth and building high-performance teams. Led the successful expansion into new markets, resulting in a increase in annual sales. Proven expertise in strategic planning, operational efficiency, and customer relationship management.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Transport and Logistic Support Coordinator

Centurion
07.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
  • Reduced invoice discrepancies by consistently monitoring accounts receivable and following up on outstanding balances.
  • Ensured optimal utilization of crew resources by closely monitoring hours of service regulations and fatigue management practices.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained high levels of accuracy in all aspects of bookkeeping, reducing risk and improving overall financial health.
  • Managed financial transactions, ensuring accurate bookkeeping and timely processing of payments.
  • Maintained detailed records of all completed projects, streamlining reporting processes.

Business Owner

Seamless Concrete Pty Ltd
01.2020 - 07.2024
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Implemented efficient systems for inventory management, order processing, and shipping logistics.
  • Developed a high-performing team through effective recruitment, training, and performance management.
  • Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.
  • Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
  • Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Interacted well with customers to build connections and nurture relationships.
  • Led company through successful rebranding initiative, refreshing image and attracting broader customer base.
  • Fostered positive company culture, attracting and retaining top talent through motivational leadership.

Founder and CEO

Integrity Concreting Pty Ltd
09.2015 - 01.2020
  • Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
  • Established a successful business by identifying market needs and developing innovative solutions.
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
  • Led the strategic planning process to define business goals and ensure alignment across all departments.
  • Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
  • Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
  • Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Ensured compliance with industry regulations while maintaining ethical business practices at all times.
  • Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
  • Expanded the company''s geographical reach, opening new markets and increasing profitability.
  • Created organization's mission and vision statements for use by employees.
  • Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality.
  • Achieved long-term sustainability for the organization through responsible decision-making processes grounded in ethics.
  • Led company through successful rebranding effort, refreshing brand image to appeal to broader audience.
  • Solidified company's competitive position, conducting comprehensive market analysis and adjusting strategies accordingly.
  • Enhanced customer satisfaction, providing exceptional service and promptly addressing inquiries and concerns.
  • Bolstered company reputation and trust by maintaining high ethical standards and transparency in all dealings.
  • Increased brand visibility and market penetration by developing and executing comprehensive marketing strategies.
  • Built and maintained strong, cohesive team by recruiting top talent and fostering supportive work environment.
  • Drove revenue growth with targeted sales initiatives, understanding and leveraging market trends effectively.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Managed financial, operational and human resources to optimize business performance.
  • Fostered culture of continuous improvement, encouraging innovation and rewarding exceptional performance.
  • Secured advantageous partnerships and collaborations to co-develop cutting-edge technologies and solutions.
  • Optimized supply chain operations for efficiency, leveraging technology to reduce lead times and costs.

Bank Manager

Bankwest
01.2008 - 01.2015
  • Led a high-performing team of 20 employees, fostering a collaborative and results-oriented work environment in all areas such as: Sales, Customer Service, Risk and People Project Management, Planning, Market Analysis, Marketing, Accounting, Book Keeping, It and building programs.
  • Increased customer satisfaction by implementing efficient banking processes and providing exceptional service.
  • Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.
  • Built strong relationships with local businesses, fostering partnerships that benefited both parties.
  • Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
  • Developed a loyal customer base through personalized service and tailored financial solutions.
  • Delivered consistent revenue growth through effective sales strategies, promoting banking products and services tailored to client needs.
  • Streamlined loan application processes for improved turnaround times, increasing customer satisfaction rates during borrowing experiences.
  • Cultivated a high-performance culture within the branch by setting clear expectations and rewarding top performers accordingly.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Implemented risk management strategies to minimize potential losses and safeguard the bank''s assets.
  • Examined customer loan applications for loan approvals and denials.
  • Enhanced staff training programs for continuous professional development, improving overall team capabilities and performance levels.
  • Conducted regular audits to ensure adherence to regulatory requirements, maintaining a strong control environment.
  • Championed community involvement initiatives to strengthen the bank''s reputation as a responsible corporate citizen.
  • Oversaw budget planning and expense management for the branch, ensuring financial goals were met or exceeded consistently.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Developed strategic plans for day-to-day financial operations.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Created financial dashboards to provide insights into key performance indicators.

Education

Leadership & Management workshops - Personality Profiling, Emotional Intelligence, Leadership Development, Performance Management, Change Management, Coaching and Mentor Programs

Bankwest
01.2015

High School - Year 12 Graduate -

Iona Presentation College
01.2007

Skills

  • Customer Service
  • Financial Management
  • Sales Management
  • Report preparation
  • Accounts payable and receivable
  • Documentation and recordkeeping
  • Scheduling
  • Data entry
  • Account reconciliation
  • Project management
  • Payroll and budgeting
  • Driven and determined
  • Attention to detail
  • Entrepreneurial personality
  • Relationship building
  • Work Planning and Prioritization
  • Business planning
  • Employee training
  • Performance improvement
  • Business development
  • Strategic Decision-making
  • Issue resolution
  • Business administration
  • Professional networking
  • Budget control
  • Social media marketing
  • Bookkeeping
  • Staff hiring
  • Negotiation and persuasion

Languages

English

Smoker Status

NON SMOKER

Personal Information

  • Health Status: GOOD HEALTH
  • Driving License: FULL DRIVERS LICENSE

Certification

Worksafe WA - Administer the implementation of fatigue management strategies.


Express Online Training - Food Handler


Express Online Training - White Card/ CPCWHS1001



Timeline

Transport and Logistic Support Coordinator

Centurion
07.2024 - Current

Business Owner

Seamless Concrete Pty Ltd
01.2020 - 07.2024

Founder and CEO

Integrity Concreting Pty Ltd
09.2015 - 01.2020

Bank Manager

Bankwest
01.2008 - 01.2015

High School - Year 12 Graduate -

Iona Presentation College

Leadership & Management workshops - Personality Profiling, Emotional Intelligence, Leadership Development, Performance Management, Change Management, Coaching and Mentor Programs

Bankwest

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Beverly Dewar