Beyza Uckun
Melbourne,VIC
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
3
3
years of professional experience
Work History
Retail Sales Assistant
Kmart
05.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
Recruitment Consultant
BeNova Consulting
07.2022 - 05.2023
- Networked and built relationships with potential candidates and industry professionals to identify potential candidates, stay informed about industry trends and gain insight into skills and qualifications in demand
- Developed and posted job descriptions to various platforms to communicate open position requirements to potential candidates
- Managed recruitment process to keep candidates informed about application status and meet organizational recruitment goals
- Coordinated and scheduled interviews for candidates and hiring managers to meet in person or online at mutually convenient times
- Hired employees and initiated new hire paperwork process.
- Operated and maintained applicant tracking and candidate management systems.
Psychologist
Turkish American Association Preschool
08.2021 - 01.2022
- Conducted patient observations by monitoring behaviour and documented physical health, family history and medications in mental health assessment reports
- Documented diagnoses, interventions implemented and outcomes across outpatient clinics
- Identified psychological, emotional or behavioural issues and diagnosed disorders using information obtained from evaluation techniques
- Counselled individuals and groups regarding problems such as stress, substance abuse or family situations to modify behaviour to improve personal adjustment.
Retail Sales Assistant
Colin's
06.2020 - 07.2021
- Assisted customers with prompt and polite support in-person and via telephone
- Increased sales by offering advice on purchases and promoting additional products
- Worked closely with shift manager to solve problems and handle customer concerns
- Helped customers complete purchases, locate items, and join reward programs
- Opened and closed store independently and prepared nightly bank drop for manager
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor of Science - Psychology
TED University
Turkey06.2021
Skills
- Interpersonal Communication
- Recruitment
- Cultural Awareness
- Training and Mentoring
- Candidate Sourcing
- Planning and Coordination
- Attention to Detail
- Easy to Learn
- Positive Customer Engagement
- Merchandise Recommendations
- Drawer Management
Timeline
Retail Sales Assistant
Kmart
05.2023 - Current
Recruitment Consultant
BeNova Consulting
07.2022 - 05.2023
Psychologist
Turkish American Association Preschool
08.2021 - 01.2022
Retail Sales Assistant
Colin's
06.2020 - 07.2021
Bachelor of Science - Psychology
TED University
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