Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Tanisha Meldrum

Geelong,VIC

Summary

Experienced restaurant manager with expertise in operational streamlining and customer satisfaction enhancement. Skilled in fostering teamwork and creating a results-oriented culture. Proficient in training staff, delivering exceptional service, and driving operational improvements. Consistently meets and exceeds business objectives in dynamic environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Hungry Jack's
02.2021 - Current
  • Ensured operational efficiency and service consistency through effective management practices.
  • Carefully interviewed, selected, trained, and supervised staff to enhance service delivery.
  • Gathered customer feedback to implement suggestions for positive restaurant changes.
  • Reconciled cash and credit card transactions to maintain financial integrity.
  • Promoted a positive atmosphere, ensuring exceptional food and service for each customer.
  • Optimized labor costs by monitoring schedules and employing cross-training strategies.
  • Monitored inventory levels and managed purchasing orders to ensure adequate stock.
  • Conducted performance evaluations to identify improvement areas and recognize outstanding achievements.

Assistant Manager

Hungry Jack's
04.2019 - 02.2021
  • Supervised daily operations to achieve performance, quality, and service goals.
  • Maintained clean and organized store environment, enhancing customer experience.
  • Cultivated strong relationships with staff, promoting positive workplace culture.
  • Monitored cash intake and deposit records, improving accuracy and minimizing discrepancies.
  • Conducted regular inventory counts to verify stock levels and predict future needs.
  • Mentored junior staff, providing guidance for professional development in assigned roles.
  • Assisted with recruiting, interviewing, hiring, and onboarding processes to ensure adequate staffing.
  • Collaborated with management to formulate strategic plans for business growth.

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Operations management
  • Passion for customer satisfaction
  • Customer-oriented
  • Organization and prioritization
  • Employee retention
  • Performance improvement
  • Conflict resolution techniques
  • Promotions planning

Certification

-food safety supervision cert


-first aid cert


-fire warden


Timeline

Restaurant Manager

Hungry Jack's
02.2021 - Current

Assistant Manager

Hungry Jack's
04.2019 - 02.2021

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Tanisha Meldrum