Bhagyashree Jena
Sydney,NSW
Summary
Senior Analyst with 5+ years of experience in data operations, client relations, financial analysis, product learning, and cross-functional management. Proven ability to train and develop high-performance units to enhance client satisfaction and loyalty. Recognized as a top performer, consistently delivering key contributions in FO and BO Operations to cross-functional teams, driving efficiency and process improvements. Curious and driven individual who seeks to understand the underlying reasons behind how things work to find better resolutions.
Overview
5
5
years of professional experience
Work History
Senior Analyst
VOIS
04.2019 - 04.2023
Operations Analyst
VECV Ltd
03.2018 - 03.2019
Education
Master of Business Administration - MBA - HR and Finance
Utkal University
01.2019
Engineering - Computer Science
National Institute of Science and Technology (NIST)
01.2015
Skills
- IT services
- Consumer IT
- Client relationship management
- Data analysis
- Performance monitoring
- Advanced Excel
- Team collaboration and leadership
- Business operations analysis
- Financial management
- Product development and expansion
- Analytical and critical thinking
- Enterprise risk management
Languages
English
Professional Working
Hindi
Native or Bilingual
Oriya
Native or Bilingual
Interests
- Crafting and DIY Projects
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Photography
- Music and Dance
- Historical Exploration
- Reading
Timeline
Senior Analyst
VOIS
04.2019 - 04.2023
Operations Analyst
VECV Ltd
03.2018 - 03.2019
Engineering - Computer Science
National Institute of Science and Technology (NIST)
Master of Business Administration - MBA - HR and Finance
Utkal University
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