Summary
Overview
Work History
Education
Skills
Timeline
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BHAGYASREE Buddha

clyde north,Victoria

Summary

Experienced and customer-oriented store manager with a strong background in retail operations, sales, and service team leadership. Skilled at implementing profitability strategies and achieving performance goals. Proficient in recruiting, training, developing, and managing store associates and assistant managers.

Overview

6
6
years of professional experience

Work History

Store Manager

Gippsland Fresh Wholesale
Warragul, Victoria
01.2022 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Organized promotional events to increase product awareness.
  • Established customer service standards and monitored staff compliance.
  • Developed strategies to maximize sales and profitability.
  • Analyzed financial data to identify areas of improvement.
  • Developed relationships with suppliers to negotiate better prices.
  • Planned special promotions or discounts based on market trends.
  • Created weekly work schedules for store personnel.
  • Performed regular price checks to ensure competitive pricing.
  • Managed daily banking activities such as deposits and withdrawals.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.

Team Member

EG Group
Murrumbeena, Victoria
04.2019 - Current
  • Participated as a Safety Team member in the Vi Giang team in 2020 safety protocols, contributing to a safer work environment.
  • Provided customer service support to ensure satisfaction.
  • Performed opening and closing duties, such as setting up displays and restocking items.
  • Assisted in maintaining store inventory levels and organizing products for optimal visibility.
  • Doing stock take every week in a timely manner.
  • Doing paperwork, like daily compliance and control sheet.
  • Arranging the store layouts as per planogram and maintaining.
  • Trained new employees on company procedures and customer service practices.
  • Coordinated with representatives for order management, maintaining optimal inventory levels.

Console Operator

BP Fuel
Frankston, Victoria
06.2018 - 04.2019
  • Supervising the entire store all the time and making necessary orders for the store.
  • Making barista coffee in a busy environment.
  • Promoting Velocity Cards and necessary promotion for every month.
  • I always reached the targets to upsell the products, which were imposed by my manager.
  • Solved the network issues, whatever occurred in store with my POS called Impulse retail.
  • It gave me a platform not only to serve the customers and improve my positive attitude towards them but also made me learn network problem-solving, as we always have some terminal issues.
  • Changing the promotions every month during night times, which includes Pump crowner, Display boards, and all store-related stuff.

Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

JNTU Kakinada
India
04-2012

Skills

  • Retail Inventory Management
  • Operations Management
  • Employee Training
  • Store Merchandising
  • Strong skills in Excel, MSWord
  • Database Management
  • Multitasking and Organization
  • Order Management

Timeline

Store Manager

Gippsland Fresh Wholesale
01.2022 - Current

Team Member

EG Group
04.2019 - Current

Console Operator

BP Fuel
06.2018 - 04.2019

Bachelor of Science - Electrical, Electronics And Communications Engineering

JNTU Kakinada

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BHAGYASREE Buddha