Bhagyasri Penugada
Melbourne,VIC
Summary
Online Tutor versed with The Panelau academic policies and Institution policies and expertise in online teaching. Conversed with other online tutors to deliberate and exchange notes, enhancing retention of material. Inspected submitted assignments for plagiarism and correct citations. Proactive and caring worker with 1.5 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
- Skilled individual with passion for helping students reach academic goals. Creates engaging learning experiences tailored to meet individual student needs. Smart candidate develops strategies to help students bolster academic performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
NAATI Translator and Online Tutor
The Panelau
09.2022 - Current
- Showed empathy and understanding when students needed counseling or extra support.
- Provided verbal and written constructive criticism and positive feedback to students.
- Motivated students in positive learning environment to build academic confidence.
- Analyzed student progress to adjust lesson planning for improvement.
- Utilize google drive software and provide online instruction in group and one-on-one environments.
- Maintained confidentiality when working with students' personal information and grades.
- Supported diverse student population through different teaching styles to cover multiple learning styles.
- Met with other online module leaders on weekly basis to discuss student progress and provide feedback on online learning courses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Developed student confidence through positive reinforcement strategies.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Taught students remotely using online video chat platform and other delivery channels.
Customer Service Assistant
Forex Online
08.2021 - 09.2022
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Utilized problem-solving skills to address customer queries and complaints.
- Collaborated with other departments to guarantee customer satisfaction.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
- Organized and scheduled customer orders to appropriate departments.
Data Analyst
Iron Mountain
01.2020 - 03.2022
- Produced monthly reports using advanced Excel spreadsheet functions.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Utilized data visualization tools to effectively communicate business insights.
Education
Master of Science - Computer Networking And Telecommunications
Latrobe University
Melbourne, VIC03.2017
Skills
- Child Development
- Interactive Learning Strategies
- Innovative Teaching Methods
- Compliance
- Foreign Language Instruction
- Video Conferencing
- Academic Support Services
Certification
- Licensed National Accreditation Authority for Translators and Interpreters (NAATI) - Credentialed community Language
Languages
Telugu
Full Professional
English
Full Professional
Hindi
Limited Working
Timeline
NAATI Translator and Online Tutor
The Panelau
09.2022 - Current
Customer Service Assistant
Forex Online
08.2021 - 09.2022
Data Analyst
Iron Mountain
01.2020 - 03.2022
Master of Science - Computer Networking And Telecommunications
Latrobe University
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