Bhanu Prathap Yadav Varla
Wentworthville,NSW
Summary
Customer-oriented Advisor committed to delivering optimal customer service through professionalism and product knowledge. Flexible and perceptive individual with 3 years of experience providing ongoing technical advice and support while driving sales. Knowledgeable and dedicated customer service professional with extensive experience .
Overview
3
3
years of professional experience
Work History
Senior Software Developer
Kreeyaa
07.2022 - 01.2023
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
- Monitored ongoing operation of assigned programs and responded to problems by diagnosing and correcting logic and coding errors.
- Developed databases, programs and processes for integration and implementation across enterprise.
- Coordinated efficient large-scale software deployments.
- Trained new developers and programmers on company standards for design and review.
Software Developer
DXC Technology
02.2020 - 07.2022
- I worked on different projects where I got exposure to JavaScript and ServiceNow and was able to deal directly with clients and manage the projects quickly
- I participated in SRS walkthroughs sessions and comprehended the business requirements thoroughly
- Coordinated with project management on database development timelines.
- Designed intuitive graphical user interfaces to improve user experience.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- As well as sometimes, I was leading my team during the project releases and whenever it is needed.
Associate Software Developer
Accenture Solutions Private Limited
08.2019 - 01.2020
- During my first project, I worked as a support resource and got exposure to how to handle tickets, office culture, and organizational structure
- Developed reports using SQL server reporting services.
- Participated in software field testing to verify performance of developed projects.
- Coordinated with project management on database development timelines.
Education
Master of Science - Business Analytics
Macquarie University
Sydney, NSW12.2024
B. Tech - Electronics and Communication
CVR College of Engineering
Hyderabad05.2019
Skills
- ServiceNow
- Java Script, C, Python, HTML and XML, SQL
- EPA Background Clearance
- Software applications
- Leadership skills
- Customer Interaction
- Sales Presentation
- Employee Computer Support
- Diagnostic Tools
- Troubleshooting
Timeline
Senior Software Developer
Kreeyaa
07.2022 - 01.2023
Software Developer
DXC Technology
02.2020 - 07.2022
Associate Software Developer
Accenture Solutions Private Limited
08.2019 - 01.2020
Master of Science - Business Analytics
Macquarie University
B. Tech - Electronics and Communication
CVR College of Engineering