Summary
Overview
Work History
Education
Skills
Websites
Soft skill
References
Timeline
Generic

Bharat Chhetri

Sydney,New South Wales

Summary

Dedicated professional with a strong background in customer service, time management, and trend tracking, alongside my technical expertise in data analysis using Excel, SQL, Python, and Tableau, to exceed goals and cultivate positive relationships where I can apply my skills in managing and configuring Office 365 applications, including Exchange Online, SharePoint Online, and Microsoft Teams, as well as my proficiency in SharePoint administration, to drive efficiency and organizational success. Qualified Business Intelligence Analyst versed in data mapping and user acceptance testing to solve complex problems in high-pressure environments. Activates strong analytical skills to investigate trends in large amounts of data and formulate conclusions based on findings. Excels at cultivating, managing and leveraging client relationships to foster extended engagements and business opportunities.

Overview

5
5
years of professional experience

Work History

Data Analyst

Jade cleaning
11.2023 - Current
  • Sorting and filtering through data to find the information and organizing it in a logical and meaningful sequence
  • Figure out the total revenue over the year, analyze the revenue distribution by different types of cleaning services, and make a chart of monthly revenue trends to identify peak seasons and low periods
  • Implement organizational delivery standards, monitoring work product quality
  • Analysis the profit margin by subtracting total expenses from total revenue
  • Making a graph of monthly profit and loss over time
  • Gathering data scattered throughout another Excel spreadsheet and transferring it to a current spreadsheet using VLOOKUP and check the trend
  • Calculate the total expense, including staff and stock, also analyses high-spending areas and plot the expense trend to track changes over 3-month periods
  • Also, check the budget for future spending areas
  • Data cleaning and transformation using SQL
  • Extracting data using Excel and SQL queries
  • Designing a dashboard for the business to understand the trend of profit and lost margin
  • Calculate all customer satisfaction ratings and ratings for different types of cleaning services at excel
  • Also, check the mail and complain about all types of cleaning and put them on a graph and a pie chart for future purpose.

Customer service representative

GJK Sydenham
01.2019 - Current
  • Worked in close collaboration with team members to ensure customers received high-quality service
  • Effectively multitasked within a fast-paced environment
  • Participated in ongoing training to enhance job skills and knowledge
  • Maintained a clean, safe, and organized work environment.

Education

Bachelor of Information Technology - Web and Mobile Application Development

Victoria University

Skills

undefined

Websites

Soft skill


Excellent verbal and written Communication

Teamwork and attention to detail

Critical thinking and Problem solving

Time management

Leadership and creativity

Driving license

Business Needs Analysis

References

Available upon request

Timeline

Data Analyst

Jade cleaning
11.2023 - Current

Customer service representative

GJK Sydenham
01.2019 - Current

Bachelor of Information Technology - Web and Mobile Application Development

Victoria University

Similar Profiles

CREATE PROFILE
Bharat Chhetri