Bharat Manikoth

Different Projects Undertaken

Marketing

• Designing and creating booklets and templates for employees to use internally & externally
• Working with external stakeholders to create new marketing templates for the company's internal use
• Working with the Managing Director on closing “the narrative gap” and erasing incoherencies in the Middleton Group story and vision and redesigning the new inductees PowerPoints

Clients and Markets

• Regularly chairing and minuting MSL meetings and ensuring MSL's are held to account for delivering in and bringing in a consistent pipeline of work
• Working with the MSLs to create a new direction for the business for the new FY in their individual markets and collating all the data (financials included)
• Driving cultural change and accountability in the culture and atmosphere at Middleton

Operations

• Helping in the creation of the FY23/24 Business plan & becoming the project manager in charge of the plan and holding people to account
• Working to get us both ISO9001 and ISO45001 certified and working single-handedly with internal and external stakeholders to do so (gaining the official title of Quality Manager as a result)
• Working with internal stakeholders for creating new governance processes
• Being in charge of organizing and creating culturally inclusive events for core holidays and events – Chinese Lunar New Year, Diwali, RUOK Day, etc.
• Helping, coordinating and organizing the full move into a new office with tight timeframes to ensure its success.
• Helped to roll out new project, financial and team tracking systems – Project Works and Team Today

Finance

• Took over all aspects of finance except payroll – i.e., AR, AP, reconciliation, etc.
• Creating multiple monthly sales reports and reporting on them during Leadership Team meetings
• Chasing up debtors, paying invoices and contractors and ensuring smooth process of financing and financial work without supervision

• Digitizing investment property information and databases and creating a database tool for easier access and referencing.
• Documenting business process flows as required
• Worked on investment property business focused projects to research and propose ideas and solutions for
• Participate in the documentation and management of investment projects and project requirements
• Retrieve, manage and document market data and financial figures

• Checks and monitors student data bases and student management systems for updates, data quality and data modifications as required
• Completes all requirements relevant to the enrolment process including eligibility checking and authenticating supporting documentation for students
• Processes other relevant student forms and data entry into student management systems and data bases
• Provide high level administrative and secretarial assistance to the Operation Support Managers, Team Leader Operations and Lead Educators to enable the leadership team to provide responsive, professional services to the Institute, its students, suppliers and other customers
• Perform other administrative duties including responding to enquiries from internal and external customers, organising selection testing/interviews, enrolment advice to current and prospective students, promotion of Business and Professional courses and student/traineeship file management.
• Checks enrolment forms, creates tick sheets including dates, making the student files with digital Individual Training Plans (ITP) and Negotiated Training Plans (nTP) for apprentices
• Took charge for multiple team meetings, addressing team agendas and introducing icebreakers for the group to do

• Answered and directed phone calls to appropriate and relevant staff
• Scheduled meetings and appointments and employee rosters
• Managed ordering and taking stock of office supplies
• Directed and greeted visitors into the site whilst simultaneously ensuring they followed Covid Restrictions
• Wrote and issued emails to teams, departments, and staff regarding important areas of change in the site and or on behalf of upper management
• Found and designed multiple ways to streamline and improve administrative processes'
• Put together and organized employee offers and onboarding packs
• Organized resident agreements and information packs for new, returning, and existing residents
• Audited, updated, and archived all employee files, ensuring they meet up to current site standards