Bharat Shah
Melbourne,VIC
Summary
Proactive HVAC Helper with extensive experience supporting senior technicians and optimizing energy efficiency. Skilled in new system installations, safety compliance, and troubleshooting, with a solid understanding of HVAC/MEP design and energy-efficient retrofits. Bringing reliability, customer focus, and strong teamwork skills to advance in the HVAC industry.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Heating, Ventilation, and Air Conditioning Helper
Punjab Aircon
09.2023 - Current
- Expanded knowledge of industry best practices through continuous professional development opportunities.
- Supported senior technicians with complex troubleshooting tasks, resulting in quicker resolution times for customers.
- Promoted energy conservation efforts by educating customers on best practices for maintaining their HVAC systems.
- Increased safety standards by conducting thorough inspections of HVAC equipment and addressing potential hazards.
- Aided in the successful completion of various retrofit projects, upgrading outdated systems to modern energy-efficient models.
- Demonstrated flexibility when adapting to different work environments such as residential, commercial, and industrial settings.
- Demonstrated strong teamwork skills by collaborating with fellow helpers to complete tasks efficiently and effectively.
- Assisted in the installation of new heating, ventilation, and air conditioning systems for residential and commercial clients.
Customer Service Representative
Care Park
01.2019 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Conducted regular maintenance checks on equipment such as ticket machines and barriers, identifying potential issues before they escalated into costly repairs.
- Provided crucial assistance during emergency situations, coordinating with first responders as necessary for public safety measures.
- Reduced complaints by promptly addressing customer concerns and providing helpful solutions for parking-related issues.
- Collaborated with team members to establish efficient shift handovers, ensuring seamless transitions between shifts.
- Promoted customer loyalty by offering exceptional service, resulting in repeat business from satisfied patrons.
Education
No Degree - Refrigerant Handling Licence
Refrigerant Handling Licence
VictoriaBachelor's of Journalism -
Gujarat University
Ahmadabad01-1995
Skills
- Control systems
- Energy efficiency
- Cooling systems
- Package and split systems
- Refrigeration system evacuation
- Quality-focused
- Customer-focused
- HVAC/MEP design
- Ventilation and air conditioning
- New system installation
- Installation expert
- Reliability
- Safety Compliance
- Team building
- Hydraulic systems
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Refrigerant Handling Licence
Licence number:L205152
Expiry:16/09/2025
RSS03 Restricted Heat Pump(Split System) installation and decommissioning Licence
Languages
English
Full Professional
Gujarati
Native or Bilingual
Hindi
Professional Working
Timeline
Heating, Ventilation, and Air Conditioning Helper
Punjab Aircon
09.2023 - Current
Customer Service Representative
Care Park
01.2019 - Current
- Refrigerant Handling Licence
Licence number:L205152
Expiry:16/09/2025
RSS03 Restricted Heat Pump(Split System) installation and decommissioning Licence
No Degree - Refrigerant Handling Licence
Refrigerant Handling Licence
Bachelor's of Journalism -
Gujarat University
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