Bharath Nelli Selvam
SENIOR BUSINESS ANALYST | DIGITAL TRANSFORMATION ANALYST (Available Immediately)
MCKINNON,VIC
Residency
Australian Permanent Resident
Summary
Business Analyst with over 14 years of global experience—9 years in Australia—delivering digital transformations, wealth/superannuation platform integrations, and regulatory compliance initiatives. Adept in Agile and Waterfall environments with a proven ability to lead other BAs, align technical execution with strategic goals, and deliver measurable value across complex ecosystems.
- Extensive experience with Superannuation, and Wealth systems (e.g., Vanguard Super, LINK Group, NAB Ubank).
- Proven leadership in mentoring BAs and steering projects in complex, regulated domains.
- Strong communication and stakeholder management skills, driving consensus and clarity across business and technical teams.
- Thrives in both Agile and Waterfall environments, with hands-on delivery across the SDLC.
- Deep expertise in process reengineering, API mapping, and system integrations, supported by modern tools like JIRA, Confluence, Postman, Swagger, and Miro.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
Work History
Senior Business Analyst – Cloud & API Transformation
Straumann Group
07.2024 - 04.2025
- Led BA activities for global dental workflow platform; defined as-is/to-be processes for AI-enabled features.
- Facilitated process workshops and design thinking sessions to uncover user pain points and reframe fragmented workflows.
- Worked closely with product managers and developers to break down work, define acceptance criteria, and manage edge cases impacting UX design.
- Applied Agile principles to support sprint planning, retrospectives, and in-squad decision-making.
- Used tools like JIRA, Confluence, Postman, and Miro to document and communicate effectively.
- Defined public APIs for DSOs (Dental Support Organizations) and Dentistry, enabling seamless third-party integrations.
Senior Business Analyst – Digital Transformation
CAD+T Solutions
06.2023 - 05.2024
- Led daily stand-ups, sprint planning, reviews, and retrospectives to keep the team aligned and on track.
- Pioneered the shift from Waterfall to Agile as the first Scrum Master, fostering collaboration, adaptability, and faster delivery.
- Identified inefficiencies in existing processes and introduced Agile best practices, leading to improved team productivity and more streamlined software development cycles.
- Created detailed API documentation using Swagger, ensuring developers and external partners had clear integration guidelines.
- Worked closely with UI/UX designers to ensure API-driven functionalities were user-friendly and aligned with business needs.
Senior Business Analyst – Digital Transformation
NAB
04.2022 - 05.2023
- Delivered analysis for a major digital migration for Ubank involving over 750,000 customers.
- Documented and re-engineered business processes using UML and BPMN to align with the new digital platform.
- Defined the REST API mapping between the legacy oracle banking platform and the neo digital platform.
- Supported daily Agile rituals and prioritised work collaboratively with squads and Product Owner.
- Captured system constraints, data dependencies, and technical edge cases impacting customer journeys.
- Used JIRA and Confluence to maintain a living repository of stories, tasks, and decisions.
Senior Business Analyst – Vanguard Super Launch
GROW Inc
07.2020 - 04.2022
- Delivered analysis for the Vanguard superannuation fund launch involving registry system and its Digital & mobile integrated applications.
- Collaborated with multi-disciplinary teams to define MVP scope and customer-focused workflows.
- Built a high-performing Agile team to drive delivery of digital superannuation experiences.
- Facilitated backlog grooming, sprint ceremonies, and collaborated with technical leads to identify constraints and assumptions.
- Created comprehensive documentation and trained end users on new systems.
- Led delivery across multiple workstreams, collaborating with Product Owners, Developers, and Architects.
- Managed backlog, translating business needs into well-defined epics, user stories, and acceptance criteria.
Transitions Business Analyst – Regulatory & SFT Projects
LINK Group
03.2017 - 03.2020
- Delivered business requirements for regulatory (SuperStream), fund transition (RBF), and multiple system integration projects.
- Managed end-to-end BA responsibilities across digital portals and backend fund transitions.
- Authored detailed specifications for investment and reporting features, including performance reports and member portal enhancements.
- Conducted gap analysis and facilitated stakeholder workshops with trustees and ops teams.
- Mapped current business processes (As-Is) to future state designs (To-Be), supporting solution design and implementation.
- Partnered with leadership and cross-functional teams to ensure regulatory compliance with APRA and ATO standards, mitigating risks and maintaining governance frameworks.
Business Analyst – Insurance Portal Redesign
AIG Australia
10.2016 - 01.2017
- Gathered and analyzed requirements for policy administration, underwriting, claims, and premium calculations, ensuring compliance with APRA and ASIC guidelines.
- Designed workflows for policy lifecycle processes, including new business, renewals, endorsements, cancellations, and claims management.
- Collaborated with underwriters and actuaries to implement business rules.
- Led UAT execution and supported implementation for policy admin systems.
Business Analyst – Stronger Super
LINK Group (via Mindtree Limited)
02.2013 - 09.2016
- Led requirements gathering and documentation for Stronger Super compliance, including SuperStream and MySuper initiatives.
- Conducted gap analysis and mapped current (As-Is) and future (To-Be) processes to support fund migrations and system upgrades.
- Facilitated workshops with trustees, fund administrators, and operations teams to align on business needs and solutions.
- Authored functional specifications for member portals, contribution processing, and reporting features.
- Collaborated with development and testing teams during SIT and UAT to ensure requirements were met.
UAT Analyst – Insurance Transformation
WIPRO Technologies
05.2010 - 01.2013
- Performed UAT test analysis offshore, including requirements analysis, test planning, case design, defect reporting, and test closure.
- Introduced communication support initiatives to enhance client engagement.
- Conducted integration and acceptance testing for Term Insurance, Income Protection, and Pensions & Annuity products.
Skills
Agile Delivery (Scrum, SAFe, Kanban)
Digital Process Re-engineering
Business Process Modelling (BPMN, UML)
Requirements Elicitation & Facilitation
UX Scenario Capture & Edge Case Management
Backlog Refinement & Acceptance Criteria Definition
BDD Understanding
Stakeholder Management & Communication
JIRA
Azure DevOps
Confluence
Miro
Trello
MS Project Planner
Postman
Tools
JIRA, Azure DevOps, Confluence, Miro, Trello, MS Project Planner, Postman, Swagger, SoapUI, Figma, Visio, Draw.io, MS Office, SharePoint, Split.io, Butter CMS, Courier, Docusaurus, Phrase, SailPoint, Zoho, PEGA
Certification
Certified Scrum Master (CSM)
Education
MBA - Business Administration
Symbiosis University
04.2001 - 01.2012
PDPMT - Post-Diploma - Plastic Mold Technology
CIPET
BBA - Bachelor of Business Administration - undefined
Alagappa University
Timeline
Senior Business Analyst – Cloud & API Transformation
Straumann Group
07.2024 - 04.2025
Senior Business Analyst – Digital Transformation
CAD+T Solutions
06.2023 - 05.2024
Senior Business Analyst – Digital Transformation
NAB
04.2022 - 05.2023
Senior Business Analyst – Vanguard Super Launch
GROW Inc
07.2020 - 04.2022
Transitions Business Analyst – Regulatory & SFT Projects
LINK Group
03.2017 - 03.2020
Business Analyst – Insurance Portal Redesign
AIG Australia
10.2016 - 01.2017
Business Analyst – Stronger Super
LINK Group (via Mindtree Limited)
02.2013 - 09.2016
UAT Analyst – Insurance Transformation
WIPRO Technologies
05.2010 - 01.2013
MBA - Business Administration
Symbiosis University
04.2001 - 01.2012
PDPMT - Post-Diploma - Plastic Mold Technology
CIPET
BBA - Bachelor of Business Administration - undefined
Alagappa University