
Results-driven Business Analyst with 13+ years of experience in the financial services industry, specializing in SWIFT payments, ISO 20022 migration, business transformation, and change management. Expertise in business process re-engineering, gap analysis, stakeholder management, and regulatory compliance. Adept at leading cross-functional teams, implementing innovative solutions, and driving operational efficiency.
ISO 20022
SWIFT Payments
Business Analysis
BPMN 20
User Stories
Requirement Gathering
Project Lifecycle Management
Agile, Scrum, Waterfall
Risk Analysis (RCSA)
Jira, Confluence
ITSM
Tableau
Problem Solving
Data Modelling
Python
Shell Scripting
SQL
IBM MQ
UML Diagram
Java