BHARATH REDDY VANGALA
Summary
Dedicated IT Support and Network Support professional with a Master of Information and Communication Technology from La Trobe University and hands-on experience in troubleshooting, network configuration, system support, and technical problem-solving. Skilled in Cisco networking, VLAN configuration, wireless networking, hardware/software installation, and end-user support. Strong analytical and communication skills with a proven ability to diagnose technical issues, optimize processes, and deliver reliable solutions in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Logistics Team Member
Fonterra Pty Ltd
Melbourne
01.2023 - Current
- Collaborated with cross-functional teams to improve warehouse and fulfillment processes.
- Monitored and optimized processes, directly contributing to warehouse performance targets.
- Troubleshot software and workflow issues, ensuring seamless operational efficiency.
- Resolved operational and system-related issues to enhance order dispatch and label generation accuracy.
- Maintained compliance with workplace safety, quality, and operational standards.
- Demonstrated strong problem-solving, communication, and analytical skills in a fast-paced environment.
Education
Master of Information and Communication Technology -
La Trobe University
Melbourne, VICBachelor of Electronics and Communication -
Guru Nanak Institutions Technical Campus
Hyderabad, IndiaSkills
- End-User Support Incident Resolution
- Customer Service
- Problem Solving
- Networking
- LAN/WAN Technologies
- Network Troubleshooting
- Wireless Networking
- Technical Troubleshooting
- Systems & Support
- Hardware Installation & Maintenance
- Software Installation & Configuration
- System Diagnostics
- Windows Operating Systems
- Microsoft Office Suite
- Microsoft Excel
- PowerPoint
- HTML
- SQL
- Time Management
- Attention to Detail
- Team Collaboration
- Communication Skills
Websites
Certification
(Add any certifications if you have them, such as Cisco CCNA, ITIL, Microsoft, AWS, Azure, etc.)
Accomplishments
- Recipient of the University Graduate Scholarship, La Trobe University.
- Successfully completed multiple networking and IoT-based academic projects.
Projects
- Wireless Campus Network Design, Designed and implemented a campus-wide wireless network architecture. Created logical network designs for academic buildings and laboratories. Configured routers, switches, Wireless LAN Controllers (WLC), and Access Points (AP). Developed IP addressing schemes using both IPv4 and IPv6. Integrated communication systems and smart sensor technologies., Cisco Networking, WLAN, IPv4, IPv6, Routing & Switching
- VLAN Configuration and Network Segmentation, Configured VLANs to improve network segmentation and security. Assigned switch ports to VLANs and implemented trunking between switches. Performed switch initialization, configuration, and verification tasks. Tested and validated VLAN communication across network segments., Cisco Switches, VLANs, Trunking, Network Administration
- IoT-Based Home Automation System, Designed and implemented an IoT-based smart home automation solution. Enabled remote control of home appliances through wireless connectivity. Integrated automation for lighting, fans, doors, and windows. Focused on improving accessibility and convenience for users., IoT, Wireless Communication, Automation Systems
- Smart Home Monitoring and Control System, Developed a smartphone-based home monitoring and appliance control solution. Implemented Bluetooth communication between mobile devices and smart appliances. Enabled remote operation and monitoring of connected devices. Enhanced accessibility for elderly and physically challenged users., Bluetooth, Mobile Applications, Embedded Systems
Hobbies and Interests
- Technology & Networking
- Emerging IT Solutions
- Outdoor Activities
- Continuous Learning
Additional Recommendation
To significantly improve your chances for IT Support, Service Desk, Desktop Support, NOC Analyst, and Network Support roles in Australia, consider adding: Cisco CCNA Certification, Microsoft 365 Fundamentals (MS-900), Azure Fundamentals (AZ-900), Active Directory skills, Windows Server skills, Ticketing systems (ServiceNow, Jira). A polished version of this resume should fit into 2 pages, use a modern layout, and include a LinkedIn profile. This format will look much more professional to Australian IT recruiters than the current version.
Timeline
Logistics Team Member
Fonterra Pty Ltd
01.2023 - Current
Master of Information and Communication Technology -
La Trobe University
Bachelor of Electronics and Communication -
Guru Nanak Institutions Technical Campus