Dedicated professional with a proven track record in client support and team training. Skilled in inventory management and culinary operations, ensuring high standards of service and quality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Crew Trainer & Maintenance
MC Donald's
Wellington, Wellington CBD
09.2023 - Current
Trained new crew members on operational procedures and customer service standards.
Demonstrated food preparation techniques to uphold quality and consistency.
Engaged with customers to promptly address inquiries and resolve concerns.
Managed inventory by restocking supplies and notifying management of shortages.
Assisted in maintaining cleanliness and organization of workstations and dining areas.
Instructed team members on correct operational procedures to enhance performance.
Owner & Sales Marketing
Jay Ambe Marketing
Nadiad, Gujarat
01.2015 - 08.2023
Managed client relationships to ensure satisfaction and loyalty.
Oversaw daily operations to maintain efficient workflow and service delivery.
Created content for social media channels to attract target audiences.
Collaborated with vendors to source materials for promotional activities.
Maintained relationships with existing clients by providing superior customer service.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Employed and managed vendors by negotiating deliverables, cost and expected quality.