Bhargav Reddy Vinta
Melbourne
Summary
Dynamic retail professional with extensive experience at SSS Cluster Pty Ltd, excelling in customer service and inventory control. Proven track record of enhancing store operations and improving customer satisfaction through effective complaint resolution and team training. Skilled in cash management, ensuring accurate transactions and optimal stock levels.
Overview
1
1
year of professional experience
Work History
Retail Manager
SSS Cluster Pty Ltds
05.2025 - Current
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Controlled store inventory and reviewed cash handling and operations reports.
- Completed daily paperwork and computer entry of sales data as established by management.
Retail Assistant
Parkhill Lotto Pty Ltd
05.2024 - 04.2025
- Used POS system to process sales, returns.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Master of Engineering Management - Engineering Management
La Trobe University
Melbourne, VIC11-2024
Bachelor's Degree - Mechanical Engineering
Velagapudi Ramakrishna Siddhartha Engineering College
Vijayawada, India07-2021
Skills
- Customer service
- Cash management
- Store operations
- Inventory control
- Complaint resolution
- Team Training
Timeline
Retail Manager
SSS Cluster Pty Ltds
05.2025 - Current
Retail Assistant
Parkhill Lotto Pty Ltd
05.2024 - 04.2025
Master of Engineering Management - Engineering Management
La Trobe University
Bachelor's Degree - Mechanical Engineering
Velagapudi Ramakrishna Siddhartha Engineering College