Streamlined import and export processes by implementing effective documentation procedures.
Reduced shipment delays with proactive communication between international suppliers and transportation partners.
Enhanced customer satisfaction by efficiently resolving order discrepancies and delivery issues.
Improved invoice accuracy through diligent review of shipping documents and timely communication with finance department.
Managed complex tariff classifications, ensuring compliance with government regulations for all imported goods.
Coordinated cross-functional teams to expedite shipments during peak seasons, minimizing stockouts and lost sales opportunities.
Built strong relationships with key stakeholders such as customs brokers, freight forwarders, and regulatory agencies for smooth import/export operations.
Developed cost-saving strategies by analyzing shipping routes and negotiating favorable rates with carriers.
Maintained accurate records of all import/export transactions to ensure full traceability and audit readiness.
Supported business growth by researching new markets, identifying potential clients, and providing insights on market trends in the import/export industry.
Optimized warehouse space utilization by strategically organizing inventory based on product demand and turnover rate.
Increased on-time deliveries through close monitoring of shipment progress and proactive issue resolution.
Ensured product quality by implementing robust inspection procedures for incoming shipments from international suppliers.
Strengthened supply chain efficiency by collaborating with internal departments such as procurement, logistics, and sales to align objectives and streamline workflows.
Contributed to company''s sustainability goals by identifying environmentally friendly packaging materials for export shipments.
Provided excellent support to sales team in terms of required documentation for overseas customers, leading to higher client satisfaction levels.
Conducted regular training sessions to educate staff about import/export regulations updates, reducing instances of non-compliance penalties or fines.
Assisted in preparation of annual budgets related to import/export activities while taking into account currency fluctuations.
Implemented risk management strategies to mitigate potential disruptions in the import/export supply chain.
Prepared and submitted reports on import and export activity to management.
Assisted with problem resolution and dispute management relating to import and export activities.
Processed customs declarations and maintained records of customs documents.
Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
Investigated discrepancies in shipping documents and resolved issues with vendors.
Managed import and export of hazardous materials in compliance with applicable laws and regulations.
Developed strategies to reduce overall shipping costs while maintaining high-quality service.
Analyzed shipping reports to identify opportunities for cost savings.
Researched and helped evaluate new potential suppliers and vendors for better service and pricing.
Utilized logistics software to manage, monitor and track shipments from origin to destination.
Monitored and maintained import and export tracking systems for delivery of accurate and up-to-date records of shipments.
Built working relationships with clients to foster loyalty and encourage repeat business.
Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
Entered shipping information into computer system and estimated freight and postal rates.
Examined cargo and freight shipments to check goods' condition.
General Hand
Toll Optus
09.2020 - 12.2022
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Strengthened communication skills through regular interactions with others.
Organized and detail-oriented with a strong work ethic.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Paid attention to detail while completing assignments.
Developed and maintained courteous and effective working relationships.
Identified issues, analyzed information and provided solutions to problems.
Cultivated interpersonal skills by building positive relationships with others.
Education
Batchelor Of Pharmacy - Pharmacy
Triveni Talent School
India
03.2012
Skills
Enterprise Resource Planning
Organizational abilities
Cross-cultural communication
Project management experience
Shipping Documentation Mastery
Transportation Modes Awareness
Export Compliance Familiarity
Relationship Building
Teamwork and Collaboration
Client coordination
Attention to Detail
Analytical Skills
Time management abilities
Transportation Coordination
Interpersonal Skills
Excellent Communication
Pickup arrangements
Professionalism
Team building
Shipping Documentation
Analytical Thinking
Shipping method determination
Time Management
Invoicing
Written Communication
Professional Demeanor
Organizational Skills
Records Management
Hazmat and international shipping
Maritime Transport Loading
Documentation preparation
Problem-Solving
Reliability
Adaptability and Flexibility
Accomplishments
Documented and resolved Issue which led to Results.
Achieved Result by completing Task with accuracy and efficiency.
Used Microsoft Excel to develop inventory tracking spreadsheets.