BHAROSHA BUDHATHOKI
Kogarah,NSW
Summary
Seeking challenging position in an organization where I can make best use of existing skills and qualifications and gain significant experience to enhance my career. I am a polite and accommodating person with couple of years’ experience in hospitality and retail settings. I am sincere and helpful when working with clients focusing on customers. Hardworking and professional at performing the job duties. Familiarity with food and beverage cost controls. I am a quick learner with keen interest in trying new things. I am flexible with my availability. Currently working at Ribs and Burger as a Front of House member. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
FRONT DESK RECEPTIONIST, FOOD AND BEVERAGE
02.2022 - Current
- Handled payment processing and end of shift account balancing
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
- Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues
- Served food and engaged with customers
- Food preparation
- Cash handling.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
Customer Service and cash handling
Sindhuligadhi Hotel
11.2020 - 11.2021
- Preparing Nepali cusine
- Storing and Ordering all the drinks.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained clean, safe work area in accordance with regulatory and organizational guidelines.
- Completed transactions, exchanges and returns to support payment processing.
- Supported customer service, providing informational resources regarding promotions and sales.
- Communicated inventory needs and customer requests to supervisor to streamline operations.
Education
12 High -
Bachelor of Information Technology -
Skills
- Office Management
- Social Perceptiveness
- Multi-Line Telephone Systems
- Word Processing
- Hospitality Service
- Time Management
Certification
RSA
Food Hygiene Certificate.
Timeline
FRONT DESK RECEPTIONIST, FOOD AND BEVERAGE
02.2022 - Current
Customer Service and cash handling
Sindhuligadhi Hotel
11.2020 - 11.2021
12 High -
Bachelor of Information Technology -
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