Bharti Raghav
Nerang,Australia
Summary
Dedicated and customer-focused individual seeking a position in a store where can utilize skills in customer service, sales, and organizational abilities to contribute to the success of the team and provide excellent service to customers. Expert retail sales professional offering 2 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service.
Overview
8
8
years of professional experience
Work History
Quality Assurance Auditor
Cliantha Research
10.2021 - 03.2024
- Collected data and followed research protocols and case report form requirements
- Screened patient records, and compliance for research studies
- Worked with principal investigator to facilitate daily trial activities and comply with research protocols
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
Part-Time Store Manager
Reliance Fresh
02.2022 - 02.2024
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Assistant Pharmacist
NIMMS Hospital
02.2020 - 03.2021
- Interpreted prescription orders, dispensed medications.
- Maintained clean, organized work environment to promote safety and prevent medication errors.
- Monitored drug supply expiration dates
- Assisted pharmacist in managing inventory levels, ensuring adequate stock of medications for customer needs.
Pharmacist Trainee
Guru Teg Bahadur hospital
06.2016 - 12.2016
- Communicated closely with patients, dispense medicament prescribed by doctors
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration
- Compared prescription details against safety standards and insurance requirements to support patients
Education
Master in Pharmacy - Pharmacology
Abdul Kalam Technical University
Greater Noida12.2021
Bachelor in Pharmacy - Pharmacy
NIET, Pharmacy Institute
Greater Noida08.2019
Diploma - Pharmacy
Board of Technical Education, Meera Bai Institute of Technology
Maharani Bagh, Delhi 08.2016
Certificate III -
Guru Harkrishan Public School
Delhi03.2013
Certificate II -
Brahampuri Public Sr. Sec. School
Delhi 03.2011
Skills
- Customer service skills
- Cash handling
- Problem solving skills
- Quality Assurance
- Store displays
- Relationship building and management
- Customer Response
- Outstanding communication skills
Languages
English
Hindi
Additional Information
Registered Pharmacist in Delhi State Pharmacy Council, INDIA (Registration number: 26901).
Personal Information
Title: Pharmacist
Timeline
Part-Time Store Manager
Reliance Fresh
02.2022 - 02.2024
Quality Assurance Auditor
Cliantha Research
10.2021 - 03.2024
Assistant Pharmacist
NIMMS Hospital
02.2020 - 03.2021
Pharmacist Trainee
Guru Teg Bahadur hospital
06.2016 - 12.2016
Master in Pharmacy - Pharmacology
Abdul Kalam Technical University
Bachelor in Pharmacy - Pharmacy
NIET, Pharmacy Institute
Diploma - Pharmacy
Board of Technical Education, Meera Bai Institute of Technology
Certificate III -
Guru Harkrishan Public School
Certificate II -
Brahampuri Public Sr. Sec. School
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